Uros Nikolic

Supervised food and drink service operations by coordinating staff schedules, tray and trolley delivery, and food order summaries for the chef. Managed stock records, repairs, sales and wastage, ordered ingredients and supplies, ensured quality control, and resolved customer complaints.

Moderated content for the Fiverr website by determining what was appropriate and truthful to publish. Reviewed submissions to ensure compliance with copyright rules before release.

Mixed drinks and maintained a clean, organized bar while managing beverage stock through inventory counts and first-in-first-out rotation. Coordinated bar operations by allocating duties to assistants and ensuring health standards, labeling, age policy compliance, and luxury-level service.

Provided customer care support for hotels in the Accor group by handling inbound and outbound calls. Created and managed new hotel reservations based on customer requests.

Performed web research and maintained Veeva Vault by compiling data and ensuring database information stayed up to date. Verified facts and corrected records to keep entries accurate.

Supervised day-to-day bar operations, including making coffee cocktails, organizing service, and managing guest service. Controlled bar costs, handled scheduling and inventory ordering, negotiated with suppliers, created menus, managed budgets, handled complaints, and trained staff.

Prepared coffees and cocktails, dispensed drinks, and supported stock control while providing customer service. Maintained service standards in a hotel bar environment.

Served hotel guests with food and drinks and provided cocktail service. Maintained guest-focused service while supporting day-to-day bar and dining operations.

Maintained a safe and clean pool environment while supervising pool operations. Supported ongoing lifeguard duties to ensure safe conditions for guests.

Served as a lifeguard by maintaining vigilant safety oversight around the pool. Acted to help ensure swimmers were protected and the pool area remained safe.

Undergraduate studies (ongoing) in law at the Faculty of Law, University of Niš.

Completed Computer Electrical Technician training at Technical school “15.Maj” in Prokuplje.