Open to opportunities

Milena Marjanovic

@milenamarjanovic

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Experienced content moderator specializing in trust & safety, policy enforcement, and sensitive content handling.

Serbia

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What I'm looking for

I am seeking full-time remote moderation work in trust & safety where I can apply policy enforcement, handle sensitive content responsibly, and work night shifts for immediate start.

I am a detail-oriented content moderation professional with over 10 years of experience across administrative, customer service, and content-focused roles. I specialize in reviewing user-generated content and enforcing platform policies with consistency and care.

In recent roles I performed high-volume text moderation, handled explicit and sensitive material professionally, and maintained accuracy under pressure. I have experience in data annotation and classification, ensuring quality control in repetitive review tasks.

My background also includes sales management and front-desk hospitality, where I developed strong communication, time management, and confidentiality practices. I am an advanced English speaker and comfortable with night shifts and immediate start.

I bring reliability, discipline, and a commitment to online safety, remaining objective when working with disturbing content while following strict moderation guidelines.

Experience

Work history, roles, and key accomplishments

Current

Content Reviewer

Current

Cloudworkers

Jan 2024 - Present (2 years 2 months)

Reviewed and responded to high volumes of user-generated content according to platform guidelines, handling explicit and sensitive material while maintaining accuracy and professional boundaries.

Content Moderation Trust & Safety Policy Enforcement Data Classification Quality Control High Volume Review Confidentiality

Data Collector

Up Coming

Jan 2023 - Jan 2024 (1 year)

Collected, categorized, and reviewed datasets per project instructions, performing classification and quality control to maintain high accuracy in repetitive verification tasks.

Data Annotation Data Collection Classification Quality Control Attention To Detail Project Guidelines Verification Data Integrity

Sales Manager

A1 Mobile Network

Jan 2022 - Jan 2023 (1 year)

Managed customer relationships and sales operations, consistently achieving sales targets while handling sensitive client information with confidentiality.

Sales & Management Customer Relationship Management Confidentiality Communication Negotiation Time Management Reporting

Receptionist

Hotel Zelengora

Jan 2019 - Jan 2022 (3 years)

Managed front desk operations, coordinated reservations, and resolved guest issues efficiently under pressure to maintain high service standards.

Front Desk Operations Reservation Coordination Customer Service Time Management Multitasking

Administrative Officer

Fabrika Bakarnih Cevi

Jan 2009 - Jan 2019 (10 years)

Provided administrative and clerical support, managed documentation and internal records, and ensured accuracy and confidentiality of sensitive data over a decade of service.

Administrative Support Document Management Record keeping Confidentiality Clerical Process Improvement