Looking for a job

Ivana Jovanovic

@ivanajovanovic

Betting Shop Operator at Balkan Bet d.o.o., monitoring sports results and betting odds while supporting daily customer service.

Serbia

Message

At Balkan Bet d.o.o., I monitor sports results and betting odds, provide customers with information about services, and maintain transaction and payment records.

At Radisson Blu, I planned restaurant operations as Food & Beverage Manager, led the team, monitored food and service quality, and managed inventory. I also created menus, promoted special offers, and planned banquet events.

Earlier at Radisson Blu, I assisted with restaurant operations, guest records, and staff coordination. At Hotel Palace, I served food and beverages and helped guests with orders and recommendations.

Experience

Work history, roles, and key accomplishments

Current

Betting Shop Operator

Current

Balkan Bet d.o.o.

Aug 2022 - Present (4 years 3 months)

Monitors sports results and betting odds, communicates with customers, maintains records of transactions, and ensures efficient daily operations.

Customer Service Record keeping Operations Communication Skills

Food & Beverage Manager (5-Star)

Radisson Blu

Apr 2019 - Jan 2022 (2 years 9 months)

Planned and organized restaurant operations, led and motivated the team, monitored food quality, implemented hygiene standards, and managed inventory and stock levels.

Team Leadership Inventory Management Food Safety Menu Planning Customer Service Event Planning

Assistant Restaurant Manager (5-Star)

Radisson Blu

Mar 2018 - Apr 2019 (1 year 1 month)

Assisted with restaurant operations, maintained guest records, supported the Restaurant Manager, trained new employees, and ensured compliance with hygiene standards.

Team Leadership Training Customer Service Operations Compliance