Teodora Ilić Vjetrović
@teodorailivjetrovi
Operations Manager at Lanterna Restaurant, coordinating daily operations and employee workflows while seeking data analytics and procurement challenges.
SerbiaWhat I'm looking for
At Lanterna Restaurant, I organize daily business operations and coordinate employee workflows. I also manage reservations and help resolve guest complaints.
At HALKBANK a.d. Beograd, I managed quality control across bank branches, prepared analytical reports and official reporting for the National Bank of Serbia, and helped improve internal procedures.
As Assistant Category Manager (Adidas) at N Sport d.o.o. Beograd, I supported assortment selection, procurement logistics, inventory tracking, and sales and stock reporting in Excel. I also used Microsoft Dynamics Navision in daily work.
Experience
Work history, roles, and key accomplishments
Facility Manager / Operations Manager
Lanterna Restaurant
May 2022 - Present (4 years 5 months)
Organized daily business operations and coordinated restaurant operational activities. Managed employee workflow, guest communication, reservations, and complaint resolution to ensure high service quality.
Quality Control Specialist
HALKBANK a.d. Beograd
Jul 2021 - Apr 2022 (9 months)
Managed physical and process quality control across bank branches, ensuring compliance with internal procedures. Resolved client complaints and prepared analytical reports for the National Bank of Serbia.
Assistant Category Manager (Adidas)
N Sport d.o.o. Beograd
Apr 2019 - Mar 2021 (1 year 11 months)
Managed assortment selection and ordering for the retail network, optimizing inventory and monitoring procurement logistics. Created sales and inventory reports in Excel and used Microsoft Dynamics Navision ERP daily.
Education
Degrees, certifications, and relevant coursework
Faculty of Organizational Sciences (FON), University of Belgrade
Master's Degree, Quality and Environmental Management
2020 - 2023
Pursued a Master's degree in Quality and Environmental Management, focusing on quality control and environmental standards.
Faculty of Economics, University of Belgrade
Bachelor's Degree, Economics - Tourism and Hospitality
2012 - 2018
Earned a Bachelor's degree in Economics with a specialization in Tourism and Hospitality.
ECDL
ECDL CORE Certificate, Computer Skills
Holds the ECDL CORE certificate, demonstrating proficiency in essential computer skills.
Tech stack
Software and tools used professionally
Availability
Location
SerbiaAuthorized to work in
Salary expectations
Social media
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