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Urja Parmar

@urjaparmar

Travel and Tourism Professional at American Express Global Business Travel; designed and launched 20+ adventure packages at The Great Next.

India

Message

At The Great Next, I designed and launched 20+ adventure packages aligned with seasonal trends, researched activities across India, and coordinated with certified adventure operators. I was also recognized as a top performer for sales from cold leads.

At American Express Global Business Travel, I arranged domestic and international business travel and handled traveller requests and service issues. I received the “Rising Star” award in Q3 2023 and recognition in the “People” category. I’ve also contributed to community-focused projects in Cambodia, Kenya and Malawi.

Experience

Work history, roles, and key accomplishments

Corporate Travel Counsellor

American Express Global Business Travel

Feb 2023 - Nov 2025 (2 years 9 months)

Arranged domestic and international business travel for individual and group travellers, including flights, accommodation, rail and ground transport. Handled special requests and service issues professionally, and collaborated with colleagues to support service quality.

Corporate Travel Agent Travel Management Global Distribution Systems (GDS)itinerary planning Customer Service Supplier Coordination Travel Logistics Coordination Cross Cultural Communication

Travel Sales Consultant

The Flights Guru

Nov 2021 - May 2022 (6 months)

Advised UK-based clients on destinations, transport, accommodation, insurance and other travel services. Used GDS tools to identify availability and fares, and worked towards sales and conversion targets while building repeat-client relationships.

Travel Sales Global Distribution Systems (GDS)Customer Service itinerary planning Sales Conversion Customer Relationship Management

Corporate and Flight Sales Executive

Travelxp

Jan 2021 - Jun 2021 (5 months)

Identified prospective corporate clients and supported the development of corporate travel accounts. Coordinated day-to-day travel requirements, developed itineraries, and maintained client relationships to support sales strategies.

Corporate Sales Flight Booking itinerary planning Customer Relationship Management Sales Strategy

Holiday Consultant

Siyana Tours and Travels

Nov 2019 - Jul 2020 (8 months)

Advised clients on inbound and outbound travel, domestic and international holidays, and visa-related services. Arranged travel for groups, couples, executives and clients with specific requirements, balancing preferences and budgets.

Travel Consulting Travel Planning Visa Services Supplier Coordination Customer Service

Adventure Travel Consultant

The Great Next

Mar 2018 - May 2019 (1 year 2 months)

Researched adventure activities across India and coordinated with certified adventure operators. Managed operator communication and inventory updates, and supported customers and operators with enquiries, bookings, and issue resolution.

Adventure Travel Supplier Coordination Customer Service Inventory Management Sales