Open to opportunities

Umutoni Uwera

@umutoniuwera

Message

Recent graduate passionate about immigration and human services.

United States

Message

What I'm looking for

I am looking for a role that allows me to support underserved populations, with opportunities for growth and community engagement.

I am a recent college graduate with a Bachelor’s degree in Integrated Studies, focusing on Social Science and Human Services. My academic journey has equipped me with a strong foundation in understanding diverse populations and their unique challenges. I have a deep passion for supporting underserved communities, particularly in the realm of immigration and legal services.

With two years of experience in mentoring and human services, I have honed my skills in client support and data analysis. My role as an Immigration & Citizenship Intern at the International Rescue Committee allowed me to assist over 50 clients with their immigration cases, ensuring they received the necessary support during their journey. I thrive in environments where I can make a meaningful impact, and I am eager to continue my work in this field.

Experience

Work history, roles, and key accomplishments

Current

Financial Customer Associate

Current

Fidelity Investments

Dec 2024 - Present (6 months)

Assisted customers with 401(k) account balances, facilitating withdrawals, loans, and transfers. Provided comprehensive account maintenance and educated clients on retirement savings strategies and financial decision-making.

Customer Service Financial Planning Account Management Customer Education

Production Operator

West Point Dairy Products Inc

Oct 2019 - May 2024 (4 years 7 months)

Operated and managed seven different packaging machines, ensuring product quality by verifying clean boxes and correct labeling. Documented and organized inventory by adding initials and military hours to maintain high standards.

Quality Control Documentation Inventory Management Training Production

Immigration & Citizenship Intern

International Rescue Committee

Jan 2024 - Apr 2024 (3 months)

Supported over 50 clients by phone and text regarding their immigration cases and USCIS appointments. Assisted with case file intake, application preparation including I-485 forms, and updated immigration data in Box and LollyLaw to streamline processes for the legal team.

Data Entry LollyLaw Box

Mentor

America Reads

Aug 2018 - May 2019 (9 months)

Planned and managed educational activities for 20-25 students from Kindergarten to 5th grade. Motivated students to complete assignments in reading and math, fostering academic progress.

Mentoring Student Motivation Reading Comprehension

Education

Degrees, certifications, and relevant coursework

Bridgerland Technical College

Certificate, Nursing Assistant

Obtained a Certified Nursing Assistant certification from Bridgerland Technical College.

Utah State University

Bachelor of Science, Integrated Studies (Social Science and Human Services)

Completed a Bachelor of Science in Integrated Studies with a focus on Social Science and Human Services. Relevant coursework included Intercultural Communication, Spoken Discourse and Cross-Cultural Communication, Cultural Anthropology, and Interpersonal Communication.