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@ummuaisyahna
English Literature student passionate about translation and communication.
I am an enthusiastic English Literature student currently pursuing my studies at Open University. My passion lies in translation, and I am eager to gain experience in this field. Despite my limited work history, I am confident in my time management skills, balancing my responsibilities as a student and a mother of two.
During my time at Abdiajar, I worked in customer relations, where I honed my communication and negotiation skills. I believe that my background in English Literature, combined with my practical experience, equips me with a unique perspective on language and its nuances.
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Work history, roles, and key accomplishments
Abdiajar
Jan 2023 - Present (2 years 10 months)
Managed customer inquiries and provided support to ensure customer satisfaction. Handled various customer needs and resolved issues efficiently.
Environmental Agency
Jan 2018 - Present (7 years 10 months)
Managed administrative tasks, including handling correspondence and organizing meetings. Ensured efficient office operations and record-keeping.
Degrees, certifications, and relevant coursework
English Literature, English Literature
2023 -
Currently pursuing a degree in English Literature, focusing on translation and other related fields. Developing strong time management skills while balancing academic responsibilities with personal commitments.
High School Diploma, Computer and Network Technic
2016 - 2018
Completed studies in Computer and Network Technic. Gained foundational knowledge in technical skills.
Software and tools used professionally
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