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Ummu Aisyahna

@ummuaisyahna

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English Literature student passionate about translation and communication.

Zimbabwe

Message

What I'm looking for

I am looking for opportunities that allow me to grow in translation and communication while balancing my family responsibilities.

I am an enthusiastic English Literature student currently pursuing my studies at Open University. My passion lies in translation, and I am eager to gain experience in this field. Despite my limited work history, I am confident in my time management skills, balancing my responsibilities as a student and a mother of two.

During my time at Abdiajar, I worked in customer relations, where I honed my communication and negotiation skills. I believe that my background in English Literature, combined with my practical experience, equips me with a unique perspective on language and its nuances.

Experience

Work history, roles, and key accomplishments

Customer Relation

Abdiajar

Jan 2023 - Present (2 years 9 months)

Managed customer inquiries and provided support to ensure customer satisfaction. Handled various customer needs and resolved issues efficiently.

Customer Service Communication Problem Solving Customer Relationship Management Conflict Resolution

Admin Management

Environmental Agency

Jan 2018 - Present (7 years 9 months)

Managed administrative tasks, including handling correspondence and organizing meetings. Ensured efficient office operations and record-keeping.

Administrative Support Document Management Meeting Coordination Office Management Data Entry

Education

Degrees, certifications, and relevant coursework

Open University

English Literature, English Literature

2023 -

Currently pursuing a degree in English Literature, focusing on translation and other related fields. Developing strong time management skills while balancing academic responsibilities with personal commitments.