Open to opportunities

Umme Salma

@ummesalma

Message

Experienced software engineer and data/BI professional returning to workforce.

India

Message

What I'm looking for

I am looking for a technical role that leverages my telecom software and data reporting expertise, offers mentoring and leadership opportunities, and supports career growth in a collaborative, delivery-focused team.

I am an experienced software engineer with nearly 14 years in telecom technologies, specializing in software development, data warehousing, Power BI reporting and SQL. I have led projects end-to-end, driven integrations, and delivered solutions on time and within budget while mentoring junior engineers.

At TCS I progressed from Developer to Project Lead, leading EAI middleware, prepaid/postpaid billing teams, RPA initiatives and a cross-module telecom integration project. I have hands-on experience with WebSphere integration, REST APIs, PL/SQL, UNIX, DAX, Excel and reporting, and I have executed business continuity and disaster recovery strategies.

After a planned career break for family caregiving, I refreshed and expanded my skills — mastering Power BI, pursuing Data Science coursework, and familiarizing myself with AI tools. I am energized to rejoin a team where I can contribute technical leadership, mentoring, and measurable delivery impact.

Experience

Work history, roles, and key accomplishments

Project Lead

TCS

Nov 2018 - Dec 2023 (5 years 1 month)

Led a telecom integration project delivering on time and within budget; gathered requirements, coordinated cross-functional teams, and implemented business continuity and disaster recovery strategies.

Telecom Requirements Gathering Project Management RPA Pl SQL Disaster Recovery

Team Lead

TCS

Aug 2014 - Oct 2018 (4 years 2 months)

Led EAI middleware and billing (prepaid/post-paid) teams, managed escalations and client interactions, and improved team productivity through mentoring and knowledge sharing.

EAI Billing Systems Escalation Management Mentoring Regression Testing Troubleshooting Test Planning

Developer

TCS

Mar 2010 - Jul 2014 (4 years 4 months)

Configured and developed billing packages and contracts, performed regression testing for releases, and documented customer issue resolutions to streamline billing processes.

Kenan Tariff Plans Regression Testing Documentation Troubleshooting MS Excel