At 3D Systems, I coordinated B2B customer service and end-to-end order fulfillment, working with customers and sales teams throughout the order lifecycle. I also coordinated domestic and international shipments and supported billing and sales documentation.
I served as the primary commercial contact for Italy, Spain, and Portugal, supporting customers in Italian, Spanish, and English. I used Oracle and Salesforce to manage EMEA orders and streamlined quotation, invoicing, and credit-note processes.
At Curves International, I supported franchise gyms across Europe and South Africa with technical and operational issues. I configured equipment and software remotely, managed warranty claims and logistics, and provided multilingual training.
