
Ujjwal Shikhar
@ujjwalshikhar
Senior AI Engineer at LTM building enterprise RAG systems, including a Salesforce support tool processing 10,000+ daily documents.
What I'm looking for
At LTM (Aerospace), I designed and developed an AI tool to help the Support Team handle Salesforce cases. Its RAG solution processes 10,000+ daily documents with 99% uptime and includes grounded response generation and service monitoring.
On LTM (Agentic RAG SFDC KA), I architected a RAG platform and hybrid retrieval engine for enterprise troubleshooting. I also built pipelines that turn live case logs into knowledge articles, automating 60% of manual documentation workflows.
At Oracle GSD SCM, I built a KPI assistant for 12+ Oracle SCM modules using Langfuse, LangGraph, FastAPI, Redis Queue, Mem0, and Qdrant. I also migrated 5M+ records to Oracle Cloud and automated dashboard refreshes and scheduled reports.
Experience
Work history, roles, and key accomplishments
Senior AI Engineer
LTM (Aerospace)
Jul 2026 - Present (3 months)
Designed and developed an AI tool for the Support Team to ease handling of Salesforce cases. Built enterprise RAG solutions using Azure OpenAI, Azure Cognitive Search, and PostgreSQL Vector DB.
Senior AI Engineer
LTM (Agentic RAG SFDC KA)
Mar 2026 - Jun 2026 (3 months)
Architected an enterprise-scale RAG platform using Azure OpenAI, LangChain, and Azure AI Search. Engineered cognitive retrieval pipelines and reduced MTTR for field engineers.
Senior Data Scientist (Agentic Automation)
LTM (Parts Bidding RAG System)
Jan 2025 - Feb 2026 (1 year 1 month)
Designed an automated parts bidding process for heavy duty trucks. Architected a distributed hybrid-RAG engine and optimized inference latency and cloud costs.
Associate Engineer ACE
Oracle GSD SCM (Internal Project)
Jan 2022 - Aug 2025 (3 years 7 months)
Built a RAG-based KPI Assistant with Langfuse, LangGraph, and Redis Queue. Reduced response latency and achieved 92% semantic match accuracy.
Education
Degrees, certifications, and relevant coursework
Oracle University
OCI Generative AI Associate, Generative AI
2024 - 2024
Earned the OCI Generative AI Associate certification in September 2024.
Oracle University
OCI AI Foundation Associate, Artificial Intelligence
2023 - 2023
Earned the OCI AI Foundation Associate certification in November 2023.
NMAM Institute of Technology, Nitte
B.E., Information Sciences
2018 - 2022
Pursued a Bachelor of Engineering in Information Sciences from 2018 to 2022.
Tech stack
Software and tools used professionally
Azure Pipelines
PostgreSQL
MongoDB
Node.js
Spring Boot
Neo4j
Redis
JavaScript
Python
Java
Streamlit
RabbitMQ
Celery
Flask
FastAPI
SQLAlchemy
Linux
Azure Active Directory
Socket.IO
Azure Functions
Git
Docker
Azure Blob Storage
Hugging Face
Qdrant
LangChain
Ollama
OpenAI API
Langfuse
pgvector
LangGraph
OpenRouter
Mem0
Oracle Cloud Infrastructure (OCI)
Azure AI Foundry
OpenClaw
Retrieval-Augmented Generation (RAG)
Availability
Location
Authorized to work in
Salary expectations
Job categories
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