ugochukwu okoronkwo
@ugochukwuokoronkwo
AI automation specialist building Claude-powered workflows for SaaS teams.
United StatesWhat I'm looking for
I’m an AI automation specialist for founders and small teams who are non-technical but refuse to stay slow. I help stop the cycle where support tickets pile up, leads go cold, and the same data gets copied between apps by hand.
My approach is simple: Make, n8n, and Airtable move the data, while Claude reads, decides, drafts, and routes. Together, they act like a second operations team that runs whether you’re watching or not.
From my automation work, I design systems that triage and first-draft support tickets in your brand voice, turn leads into clean briefs before sales calls, and pull invoices/documents into Airtable without manual entry. I also automate recurring admin and reporting so teams save 10 to 25+ hours a week and cut response times by 30 to 60%.
I come from a customer support and operations background, not a developer one—so I explain automation the way a founder actually needs it. Just as important, I teach you to run it, not depend on me forever, so the system can scale without adding headcount.
Experience
Work history, roles, and key accomplishments
Designed and implemented internal automation systems for SaaS and service-based SMBs using Make, n8n, Airtable, Zapier, and AI workflows, replacing manual operations across sales, support, and admin.
Built lead capture, routing, and qualification workflows that reduced response time by 30–60% and improved handoff between marketing and sales.
Automated recurring administrative and reporting tasks
Executive Management Assistant
Manny Hall and Associates
Jun 2023 - Dec 2024 (1 year 6 months)
Transitioned manual executive and operational workflows into automated systems, supporting founders and managers across distributed teams. Implemented task orchestration, communication workflows, and internal dashboards to improve execution visibility and reduce follow-up overhead by ~40%.
Executive Management Assistant (Automation-Focused)
Jun 2023 - Dec 2024 (1 year 6 months)
Transitioned manual executive and operational workflows into automated systems, supporting founders and managers across distributed teams.
Implemented task orchestration, communication workflows, and internal dashboards that improved execution visibility and reduced follow-up overhead by ~40%.
Acted as the bridge between business needs and technical execution, translating operational pain points
Provided virtual administrative support as a freelancer. Supported executive services and communication needs.
Education
Degrees, certifications, and relevant coursework
Alex Ekwueme Federal University
Bachelor of Science - BS, Computer Science
Nnamdi Azikiwe University
Associate's degree
Nnamdi Azikiwe University
alex ekwueme university
Bachelor's degree, Computer Science
2015 - 2019
Alex Ekwueme Federal University
Bachelor of Science, Computer Science
Earned a Bachelor of Science in Computer Science from Alex Ekwueme Federal University.
Availability
Location
United StatesAuthorized to work in
Job categories
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