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Udeme Isong

@udemeisong

I am an experienced project manager delivering PIM-driven, on-time projects.

Nigeria
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What I'm looking for

I seek senior project management roles leading PIM/EDMS-driven transformations, optimizing processes, ensuring compliance, and delivering complex engineering or IT projects on time and under budget within collaborative, growth-oriented teams.

I am a Project Manager with over thirteen years delivering complex, high-value engineering and IT projects. I specialize in Project Information Management (PIM), EDMS, and lifecycle management.

I have led cross-functional teams of up to 25 across multiple locations and drove initiatives that saved 20% on engineering costs and reduced government tech spending by 80% through targeted infrastructure transformation.

I champion Agile and Waterfall methodologies, transitioned teams to Agile reducing delivery time by 15%, and delivered a cloud migration ahead of schedule that cut infrastructure costs by 25%. I also led a CRM upgrade improving customer satisfaction by 30% and achieved ISO 27001 compliance for a cybersecurity initiative.

I am completing a Master in Project Management and I seek to lead PIM-driven, compliance-focused projects where I can optimize processes, mitigate risk, and deliver measurable operational improvements.

Experience

Work history, roles, and key accomplishments

MI
Current

Project Manager

MicroAdyears International

Jul 2019 - Present (6 years 11 months)

Led project information management and engineering programs, delivering 20% cost savings, reducing delivery time by 15% through Agile adoption, and improving customer satisfaction 30% via a CRM upgrade while managing a cross-functional team of 25.

CL

Asst. Project Coordinator

Crushed Rock Indst. Ltd.

Jul 2011 - Jun 2012 (11 months)

Standardized project workflows with process maps and control registers, coordinated logistics to reduce downtime by 25% and improved on-time delivery rates by 20% through data-driven scheduling.

OP

Customer Service Representative

Oceanic Bank Plc

Jan 2009 - Jul 2009 (6 months)

Resolved 90% of customer complaints on first contact, improving satisfaction scores by 20% and increasing repeat customers by 25% through personalized account solutions.

Education

Degrees, certifications, and relevant coursework

Federal University of Technology, Owerri logoFO

Federal University of Technology, Owerri

Bachelor of Technology, Project Management Technology

2005 - 2010

Grade: 2nd Class Upper

Completed a Bachelor of Technology in Project Management Technology with a 2nd Class Upper from 2005 to 2010.

Tech stack

Software and tools used professionally

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