I've delivered Oracle Field Service Cloud solutions at IBM and Accenture for advertising, retail, healthcare, utilities, and banking operations. My work includes configuring OFSC screens, forms, layouts, business rules, filters, message scenarios, and role-based access.
I've built integrations and plugins, corrected work-order data mapping, supported migrations, and resolved routing, mobility sync, and application incidents. I also provide end-user training and documentation, achieving a 99% same-day resolution rate in OFSC support.
