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Jitin Naidu

@jitinnaidu

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Oracle Field Service & Maintenance consultant driving operational transformation.

India

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What I'm looking for

I am seeking Oracle implementation or functional consulting roles where I can lead process design, improve operational efficiency, and deliver end-to-end implementations with strong stakeholder collaboration.

I am an Oracle Field Service and Maintenance consultant with 3+ years of experience delivering end-to-end Oracle implementations, business process design, and performance improvements across field service and maintenance operations. I have led requirements gathering, fit-gap analysis, functional design, CRPs, testing, and training—documenting over 50 functional specifications and training 100+ end users.

With an M.S. in Business Analytics and hands-on experience in Oracle Cloud, OFS, Maintenance Cloud, SQL, Power BI and Python, I blend technical expertise and business analysis to optimize processes, integrate systems, and improve operational visibility and resource utilization.

Experience

Work history, roles, and key accomplishments

Oracle Implementation Consultant

JC Penney

Jan 2024 - Jan 2025 (1 year)

Led requirements gathering, functional design, and prototyping for Oracle Field Service implementation; documented 50+ functional specifications, ran CRPs, and delivered training to 100+ end-users to improve field service efficiency.

Oracle Field Service Functional Design CRPS User Training UAT Process Mapping Oracle Cloud SQL

IT Analyst - Oracle Solutions

Unik Engineering

Jan 2020 - Jan 2022 (2 years)

Contributed to full lifecycle Oracle implementations including process mapping, functional configuration, system testing, and post-implementation support to improve operational reporting and system stability.

Oracle Cloud Test Systems Requirements Gathering SQL UAT Training