Shweta Wankhede

I am a Salesforce Developer with two years of hands-on experience designing and delivering scalable Salesforce solutions using Apex, Lightning Web Components, Triggers, and custom metadata. I focus on automating business processes, improving user adoption, and integrating external systems to enable seamless data flow.

At Accenture, I enhanced Service Cloud and Field Service Lightning capabilities to streamline case management and technician operations, delivering measurable improvements such as a 20% faster resolution time and a 15% increase in technician efficiency. I also implemented Q-Assign integrations and automated case routing to reduce manual efforts by 25%.

I manage deployments with Copado and Change Sets, participate in Agile teams, lead UAT with stakeholders, and maintain technical documentation while mentoring new developers. I hold Platform Developer I, Platform App Builder, and Platform Administrator certifications and seek to further strengthen Salesforce implementations that deliver business impact.