Ty Quick
@tyquick
MaPS qualified Debt Advisor delivering empathetic, results-driven solutions for vulnerable clients across complex debt cases.
What I'm looking for
I’m a MaPS qualified Debt Advisor with a strong track record helping people navigate financial difficulties through clear, trusted guidance and practical next steps. I’m empathetic and results driven, focused on achieving the best beneficial outcome for each client.
Across remote UK roles, I’ve supported complex cases through debt options such as Debt Relief Orders, Bankruptcy, Individual Voluntary Arrangements, Debt Management Plans, Breathing Space, Token Payments, and Write-Off Requests. I build sustainable repayment solutions by completing thorough Income & Expenditure Assessments and maintaining accurate case records.
I bring expertise in Debt Management & Collections, including negotiating payment plans, supporting telephone and digital debt recovery, and liaising with enforcement agents to ensure timely resolution. I also use asset and financial assessment approaches—along with budgeting guidance and specialist referrals where appropriate—to maximise income and reduce expenditure.
I’m confident working within regulatory expectations, including compliance with Citizens Advice, Money and Pensions Service standards, and FCA Breathing Space requirements. I also apply sensitive listening and questioning to understand mental health vulnerability, stabilise finances, and deliver high-quality case management throughout every stage.
Experience
Work history, roles, and key accomplishments
Delivered high-quality debt advice and casework for vulnerable clients, helping them understand their financial position and identify tailored debt solutions. Managed complex cases with accurate records and evidence to support recommended outcomes.
Collections Negotiator (MaPS)
Rethink Newlyn
May 2024 - Dec 2025 (1 year 7 months)
Managed inbound and outbound calls to negotiate debt repayments for people affected by mental illness, aligning outcomes with company guidelines and vulnerability needs. Liaised with enforcement agents to track progress and supported clients to consider options such as DROs, bankruptcy, IVAs, and Breathing Space.
Commercial Debt Specialist
Good Energy
Jan 2024 - Apr 2024 (3 months)
Supported vulnerable clients with a balanced, empathetic approach while advising on debt resolution pathways. Completed benefit and financial checks where needed and maintained compliant case records throughout the process.
Provided comprehensive debt advice through varied senior advisory roles, assisting clients with benefit checks and claims to maximise income. Maintained regulatory compliance, conducted income and expenditure assessments, and developed sustainable repayment plans.
Education
Degrees, certifications, and relevant coursework
Coleg Gwent
Welsh Baccalaureate, Welsh Baccalaureate
2007 - 2009
Grade: Equivalent to A grade at A Level
Completed the Welsh Baccalaureate at Coleg Gwent (equivalent to an A-level grade) from 2007 to 2009.
Coleg Gwent / St. Joseph’s High School
GCSEs, Media Studies, Sociology, French, Spanish, English, Maths, Geography, Science
2007 - 2009
Grade: Grade A - C
Earned GCSEs (grades A–C) in Media Studies, Sociology, French, Spanish, English, Maths, Geography, and Science from 2007 to 2009.
Availability
Location
Authorized to work in
Job categories
Skills
Interested in hiring Ty?
You can contact Ty and 90k+ other talented remote workers on Himalayas.
Message TyFind your dream job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
