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Tynisha Lovett

@tynishalovett

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Supply chain operations professional at NFI Industries, using Excel forecasting to reduce disruptions by 25%.

United States

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What I'm looking for

I'm targeting supply chain, distribution, and logistics operations roles in Dallas-Fort Worth.

At NFI Industries, I coordinate inbound and outbound freight for an Amazon port account across the Georgia Ports Authority network. I use Navis TMS to monitor container status and Excel dashboards to forecast vessel volumes, helping reduce dwell time by 18% and same-day disruptions by 25%.

Previously, at International Dunnage, I coordinated international freight and managed order operations for a manufacturing portfolio. I maintained data across NetSuite and QuickBooks, reducing billing discrepancies by 30%.

At JCB, I managed allocation and fulfillment for more than 2,000 heavy equipment units across national dealer accounts. Earlier, at Column and Faire, I supported enterprise onboarding and e-commerce logistics operations.

Experience

Work history, roles, and key accomplishments

Current

Port Services Operations CSR

Current

NFI Industries

Mar 2026 - Present (7 months)

Oversee end-to-end container operations for a high-volume Amazon port account, coordinating inbound and outbound freight for 500+ containers weekly. Reduced average dwell time by 18% and sustained 99.8% inventory accuracy.

Navis Container Operations Inventory Control Forecasting Excel Carrier Coordination 3PL Drayage

Account Management Specialist

International Dunnage

Feb 2025 - Mar 2026 (1 year 1 month)

Coordinated multi-carrier, multi-modal international freight shipments for a national manufacturing portfolio, maintaining 97% on-time delivery. Managed full-cycle order operations supporting $2M+ in annual account revenue.

Freight Coordination Inventory Management NetSuite Quickbooks Excel Data Analysis

Account Manager: National Accounts

JCB (J.C. Bamford Excavators)

Apr 2024 - Feb 2025 (10 months)

Managed allocation and fulfillment for 2,000+ heavy equipment units across national dealer accounts in SAP and Salesforce. Reduced allocation backlogs by 22% and improved order-to-delivery visibility.

SAP Salesforce Allocation Fulfillment Demand Forecasting Operations Coordination

Customer Onboarding & Implementation Specialist

Column (SaaS)

Nov 2022 - Apr 2024 (1 year 5 months)

Managed simultaneous enterprise onboarding projects across 10+ client accounts, coordinating timelines and go-live milestones with a 100% on-time launch rate. Reduced average time-to-value by 35%.

Project Management Client Onboarding Process Optimization Workflow Configuration

E-Commerce Logistics & Merchant Experience Specialist

Faire (B2B Marketplace)

Jun 2021 - Nov 2022 (1 year 5 months)

Resolved high-volume order fulfillment escalations using Zendesk, Salesforce, SQL, and Jira, maintaining a 100% CSAT rating across 500+ monthly cases. Reduced repeat escalations by 40%.

Zendesk Salesforce SQL Jira Escalation Management Process Improvement

Construction Electrician (E-3, Construction man)

United States Navy Reserve

Aug 2009 - Aug 2017 (8 years)

Led a 6-person team through large-scale military construction projects, demonstrating operational discipline, equipment accountability, and safety compliance.

Team Leadership Construction Safety Compliance Equipment Accountability