Tyler Hadas
@tylerhadas
I elevate guest experiences through warm service, creative problem-solving, and coffee and beverage expertise.
What I'm looking for
I’m currently focused on expanding my guest services skills so I can build bigger and better relationships with my guests. I’m formally trained in the arts, and I bring a creative side to problem-solving—turning everyday moments into innovative, memorable experiences.
My background blends guest-facing hospitality with food and beverage operations. At Walt Disney World, I served as part of Guest Experience and Guest Relations support, using Guest Service Principles and taking a solve-for-yes approach to complex Guest challenges. I later strengthened my hospitality foundation while leading teams in fast-paced, guest-first environments.
In roles like Shift Supervisor and Service Manager, I’ve supported both Guests and partners through training, scheduling, and inventory-focused operations. I’ve also planned special events and seasonal promotions, diffused tense situations, and analyzed business performance data to forecast results and coach improvement. I’m ready to keep elevating guest experiences with calm leadership, strong service standards, and a passion for craft coffee and cocktails.
Experience
Work history, roles, and key accomplishments
Baker and FOH Support at Jeff's Bagel Run, supporting front-of-house operations and baking duties.
Customer Service Representative at Best Friends Pet Hotel.
Seasonal Loader / Unloader at UPS, supporting package loading and unloading operations.
•Served as a role model for other partners by demonstrating professional behaviors at
all times.
•Collaborated with management to plan special events, seasonal promotions, and
regular update training.
•Provided partners feedback regarding their performance to improve productivity and quality.
•Deployed and assigned tasks with our Guests at the forefront of each decision.
•Created an fun and enjoya
•Served Guests hand-crafted beverages in a timely, efficient, and friendly manner.
•Seamlessly combined the Disney and Starbucks experiences to create the top store
in the Southeast District.
•Supported the talent of new partners by being a reliable source of information.
•Emanated a warm attitude that allowed customers to feel comfortable while ordering
and built lasting connections.
•Maintained
•Created employee work schedules to keep shifts properly staffed.
•Reviewed inventory levels and ordered supplies to keep products in stock.
•Remained calm and professional in stressful circumstances and effectively diffused
tense situations.
•Completed thorough opening, closing, and shift change functions to maintain
operational standards each day.
•Recruited and trained new employees to meet job
Store Supervisor at Foxtail Coffee Co., overseeing daily store operations at the SoDo Drive-Thru location.
Shift Lead at Foxtail Coffee Co., supporting operations at the SoDo Orlando location.
Barista at Foxtail Coffee Co., supporting guest service and beverage preparation at the SoDo Orlando location.
Concierge - Third Shift
Walt Disney World
Nov 2018 - Jan 2021 (2 years 2 months)
Provided seamless third-shift arrival experiences for a large resort while resolving complex guest challenges with a solve-for-yes mindset. Used guest service principles late at night and completed nightly reports and audits.
Concierge / Front Office Support - Third Shift
Nov 2018 - Jan 2021 (2 years 2 months)
• Provided a seamless arrival experience for a ~1,700 room resort, at 90-100% hotel occupancy
• Found creative solutions by taking ownership of complex Guest challenges and a solve-for-yes attitude
• Utilized Guest Service Principles even during late hours of the night so every Guest felt welcomed
• Ran nightly reports and audits
Concierge - Front Office Support
Walt Disney World
Nov 2018 - Jan 2021 (2 years 2 months)
Provided a seamless arrival experience for a ~1,700-room resort at 90–100% occupancy by solving complex guest challenges with a solve-for-yes mindset. Utilized guest service principles during late hours and ran nightly reports and audits.
• Act as an extension of Guest Relations to assist the Guest with their experience in the park
• Utilize tools and programs to enhance our Guest’s time with us
• Serve as a subject matter expert regarding the Virtual Queue for "Rise of the Resistance"
• Invite guest to embark on a high speed train to the summit of Mount Everest with possible encounters of the Yeti
• Includes working in a high pace environment, interacting with ~2,000 guest an hour
• Welcome guest to enjoy a educational show and have close encounters with birds of all types and sizes.
• Interact and help seat ~1,200 guest for five different shows through the day
• Opening Team
• Grew positive relationships with Guest and Cast Members while focusing on excellent service and finding creative ways to recover experiences
• Heighten guests experience by demonstrating Disney knowledge and giving personalized recommendations
• Work relentlessly with Operating Participants to create a one of a kind shopping, dining and entertainment complex
Intern - Flying Horse Editions
Flying Horse Editions UCF
May 2016 - Aug 2016 (3 months)
Assisted with handling and execution of artworks and helped maintain a clean, organized, and professional studio workspace.
• Assisted in the handling and execution of artworks by Chakaia Booker, Chuck Webster, Damian Stamer, and Chie Fueki
• Kept tools and the studio clean, organized, and professional
Attractions Attendant & Teacher
Walt Disney World
May 2015 - Feb 2016 (9 months)
Operated multiple virtual and 3D attractions while inviting and teaching guests how to draw famous Disney characters. Provided recommendations for dining and shopping and supported opening responsibilities for Disney Springs.
Attractions Attendant, Animation Academy Teacher, and Disney Springs Support
May 2015 - Feb 2016 (9 months)
• Operating 7 different virtual and 3D attractions
• Inviting and teaching up to 18 guest how to draw famous Disney Characters
• Providing guest with knowledge and dining/shopping recommendations throughout the Disney Springs Property
• Opening Team for Disney Springs
• Managed incoming stock deliveries during the night by assisting in unloading trucks
• Stocked and organized products on the shelves
• Built product displays
Intern - State Representative
Ian Whitney for State Representative
Aug 2012 - Nov 2012 (3 months)
Collected and submitted financial contributions through government processes. Conducted outreach, organized paperwork, and located venues for events.
• Collected and submited financial contributions through the government
• Conducted outreach for support and contributions, organized paperwork, and located venues for events
Education
Degrees, certifications, and relevant coursework
Bellevue University
Bachelor of Arts, Graphic Design
2018 - 2021
Earned a Bachelor of Arts in Graphic Design from Bellevue University (2018–2021) with the help of the Disney Aspire program.
Bellevue University
Bachelor of Arts - BA, Graphic Design
2018 - 2021
Achieved my second Bachelor’s degree with the help of the Disney Aspire program
University of Central Florida
Bachelor’s Degree, Studio Art BFA - Printmaking
2013 - 2017
University of Central Florida
Bachelor of Fine Arts, Studio Art (Printmaking)
2013 - 2017
Earned a Bachelor of Fine Arts in Studio Art with a focus on Printmaking at the University of Central Florida from 2013 to 2017.
Key West High School
High School, High school deploma
2009 - 2013
• Graduated with Honors
• Advanced Placement Courses to further knowledge and growth
Key West High School
High School Diploma, High School Diploma
2009 - 2013
Graduated with honors and completed Advanced Placement courses at Key West High School.
Availability
Location
Authorized to work in
Job categories
Skills
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