Open to opportunities

Tyler Fish

@tylerfish

Warranty team manager and diesel technician specializing in claim resolution, RMA processing, and fleet maintenance efficiency.

United States

Message

What I'm looking for

I’m looking to grow in warranty and fleet maintenance work where I can combine technical diagnostics with claims accuracy—managing teams, resolving disputes, coordinating vendor/OEM returns, and improving efficiency through strong documentation and compliance.

I manage OEM/aftermarket warranty workflows end-to-end, from creating RMA requests and facilitating defective part returns to tracking outcomes and payments after parts are received. I prepare and process 50+ warranty claims weekly, collaborate with OEM and aftermarket vendors, resolve customer inquiries and disputes, and lead a warranty team of 8 while ensuring compliance with manufacturer and supplier guidelines.

My technical foundation comes from years as a diesel mechanic, handling diagnostics and repair work across diesel and gas vehicles, including brakes, alignments, engine repair, electrical troubleshooting, and fuel/injector and leak repairs. I also bring service-advisory experience managing inbound calls, authorizing fleet maintenance and collision repairs remotely, and using tools like Mitchell and labor guides to drive accurate approvals, documentation, and timely resolutions.

Experience

Work history, roles, and key accomplishments

Current

Warranty Team Manager

Current

Aesop Auto

Aug 2023 - Present (2 years 10 months)

Created RMAs and coordinated defective-part pickup, tracking, returns, and payments for returned parts. Prepared and processed 50+ warranty claims weekly, managed a warranty team of 8, and resolved customer inquiries and disputes while ensuring OEM/vendor compliance.

RMA Creation Warranty Claims Processing OEM Aftermarket Vendor Coordination Documentation Control Team Leadership Compliance Management

Service Advisor

Wheels, Inc.

May 2021 - Aug 2023 (2 years 3 months)

Managed and authorized maintenance and collision repairs for a fleet while handling inbound calls and resolving transaction discrepancies. Used current labor guides and Mitchell data to approve or decline work and supported fleet unit turnover by tracking old/new unit deliveries at dealerships.

Fleet Maintenance Authorization Inbound Calls Mitchell Data Labor Guides Work Approval Decline Service Scheduling

Mechanic

E&J Auto Care Center

Jun 2019 - Apr 2021 (1 year 10 months)

Repaired a wide range of diesel and gas vehicles, performing diagnostics, alignments, brake service, and engine repairs. Completed maintenance and repair work across core drivetrain and suspension systems based on service needs.

Vehicle Alignment Brake Repair Engine Repair Service Writing Vehicle maintenance

Diesel Mechanic

Independent Diesel

Jul 2018 - May 2019 (10 months)

Performed maintenance and repairs on diesel trucks, including brake service and engine repair across multiple makes and models. Conducted computer diagnostics and completed service calls throughout Oklahoma.

Brake Repair Engine Repair Fuel Leak Diagnosis Troubleshooting For Diesel Systems

Diesel Mechanic

City Of San Angelo

Jul 2017 - Jun 2018 (11 months)

Maintained city diesel equipment including tractors and trucks, repairing electrical systems and performing diesel engine work. Replaced injector pumps on Cummins engines, completed brake and suspension service, and handled service calls for diesel trucks while also repairing construction vehicles.

Injector Pump Replacement Electrical Repair Fuel And Oil Leak Diagnosis Equipment Repair Service Calls

Locomotive Mechanic

Visron Technical

Feb 2017 - Jul 2017 (5 months)

Maintained and repaired locomotives, replacing components when items were not working and performing welding and wrecked-unit repairs. Repaired or replaced axles and wheels, and worked on injectors, cylinders, and compressor-related maintenance.

Compressor Maintenance Injector Replacement Cylinder Replacement Equipment Repair

Fleet & Trailer Mechanic

DeeKing Trucking

Jul 2012 - Jan 2017 (4 years 6 months)

Repaired and maintained semi trailers and trucks, handling welding, suspension and brake work, and electrical repairs. Worked on Volvo and Peterbilt trucks and serviced refrigeration/reefer units and AC systems, along with broader trailer and equipment troubleshooting.

Trailer Repairs Welding Brakes And Suspension Electrical Repair Volvo And Peterbilt Maintenance