Tucker Cullum

I design and manage enterprise-grade networks for small medical practices — hospital-level reliability without hospital-level bureaucracy.

• Built HIPAA-grade networks with dual-ISP failover and cloud monitoring that keep VOIP and EMR systems online without interruption.
• Turned a cardiology clinic's failure-prone network into 100% uptime — saving $8K–$10K in the first year.
• Cut on-site emerge

Owned firm-wide security and infrastructure across a 500+ user legal environment.

• Led a zero-downtime Windows 11 migration across 500+ workstations.
• Recurring security audits and remediation cut unplanned downtime 40%.
• Automated hardware lifecycle and asset tracking, cutting deployment time 50%.
• Rebuilt incident-response workflows, cutting ticket resolution time 30% for 500+ attorneys and

• Kept ~99% uptime across 15+ SMB client environments.
• Deployed Windows Server 2019 and VMware vSphere with hardened security baselines.
• Untangled complex Autodesk and engineering-software licensing for architecture and engineering firms.
• Ran seamless Office 365 migrations with minimal email downtime.

• Automated inventory tracking and device visibility with SCCM across a large distributed workforce.
• Streamlined imaging and onboarding for new-hire first-day setup.
• Built an internal tool to locate missing workstations via network audio cues.

Ran mission-critical IT for a fast-growing aerospace startup across engineering, manufacturing, and test operations.

• Built a self-service Software Center of 100+ engineering apps (full Autodesk suite) for 200+ engineers — no tickets, no local admin rights.
• Integrated multi-million-dollar 5-axis CNC mills directly with servers, eliminating flash drives and achieving full ITAR/EAR export-contro

• Delivered multi-site on-site IT support for teams of 50+ per location.
• Resolved SQL, RDP, and hardware/software issues to keep sites running.
• Led hardware deployment projects across multiple offices.
• Wrote an on-site IT SOP that improved resolution speed 30% across locations.

• Founded and scaled an IT consulting business serving hundreds of SMB clients over a decade.
• Delivered cybersecurity, network administration, and enterprise Wi-Fi design across on-site and remote engagements.
• Ran Microsoft 365 and Google Workspace migrations that tightened collaboration and email security.

• Managed IT infrastructure and security for a growing financial-services firm.
• Installed and maintained server hardware, enterprise networking, and security systems.
• Implemented disaster-recovery protocols protecting sensitive financial data.
• Led hardware refresh cycles across workstations and mobile devices.

Built and managed IT infrastructure for a high-growth automotive tech startup.

• Designed secure, high-performance networks for 100+ employees, cutting downtime 40%.
• Deployed a multi-site networking upgrade that increased data-transfer speeds 60%.
• Ran vendor negotiations and hardware procurement to optimize the IT budget.

Ran an independent pedicab in downtown Austin — part hustle, part engineering project.

• Engineered a custom rig with 3,000+ music-reactive RGB LEDs, a subwoofer, and a redundant, fused battery array built on high-availability principles.
• Built a loyal passenger base, with regulars still calling for rides years after I left the industry.

• Created print and digital media for advocacy campaigns and redesigned the web presence, lifting site traffic 25%.
• Provided IT support across hardware, software, and network issues for internal teams.

• Built a Visual Basic budget-management system that automated financial reporting and cut manual data entry 50%.
• Trained staff and optimized department IT systems for better performance and fewer crashes.

• Provided tier-1 support to faculty, staff, and students, and ran virus/malware removal protecting university IT assets.
• Wrote standardized diagnostic procedures that cut average troubleshooting time 35%.

Issued Oct 2024

Issued Nov 2024

Issued Oct 2024