Looking for a job

Tuan Hiep Nguyen

@tuanhiepnguyen

AI Product Engineer at Viettel Cyber Security building a Security Operations Center platform with AI Agents and human-AI workflows.

Vietnam

Message

What I'm looking for

I’m transitioning from Data & AI Engineering into Product Management. I’m looking for end-to-end ownership of the product lifecycle, balancing business viability and user experience, aligning with marketing, and using technology to create genuine value.

At Viettel Cyber Security, I architected a Security Operations Center platform that combines human expertise with AI Agents. I researched competing products and translated security teams’ operational needs into product requirements.

I drove the product and UX design lifecycle for a Unified Management Platform, including task delegation and handoffs between agents and analysts. I also managed the backlog for a centralized Workforce Hub of Security AI Agents and designed guardrails for safe, compliant, accurate operation.

At Vitex Software JSC, I architected Planz AI Chatbot with Canvas for event ideation and contributed product analysis informed by user feedback. I also developed a supplier recommendation engine and, at One Mount Group, created data pipelines and worked on real estate data enrichment and conversational AI.

Experience

Work history, roles, and key accomplishments

Current

AI Product Engineer

Current

Viettel Cyber Security

Dec 2025 - Present (11 months)

Architected an advanced Security Operations Center (SOC) platform combining human expertise with AI Agents to streamline security processes and transition toward fully autonomous operations. Conducted competitive research, managed product backlog, and defined key success metrics.

AI Agents Product Management UX Design Backlog Management Competitive Analysis Security Operations Data Experimentation

AI Engineer

Vitex Software JSC

Apr 2025 - Nov 2025 (7 months)

Architected end-to-end multimodal conversational AI chatbot with interactive canvas for event ideation, enabling real-time event proposal creation through guided dialogue flows and uploaded document file processing. Developed a four-stage recommendation engine for supplier matching.

LangGraph fastAPI Lang Chain GROQ OpenAI Recommendation Systems Vector Similarity Search Mentorship

Data Engineer

One Mount Group

Jun 2024 - Jan 2025 (7 months)

Created data pipelines for ETL processes and developed data modeling solutions tailored for business intelligence within the real estate sector. Enriched real estate listing data using LLMs and architected a conversational AI chatbot for Vietnamese merchant discovery.

DBT Airflow SparkSQL ETL Data Modeling LLM RAG Dify Vector Databases

Teaching Assistant

Phenikaa University

Apr 2024 - Jun 2024 (2 months)

Taught data analysis and visualization tools and EDA techniques to clean, analyze, and interpret datasets. Guided dashboard creation and data storytelling to communicate insights.

Data Analysis Data Visualization EDA Dashboard Creation Data Storytelling