Open to opportunities

Phuoc Nguyen Huu

@phuocnguyenhuu

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AI-driven product engineer with expertise in machine learning and NLP.

Vietnam

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What I'm looking for

I am looking for a role that fosters innovation and collaboration, where I can leverage my AI expertise to drive impactful projects and contribute to a dynamic team.

I am an AI-driven Product Engineer with a strong foundation in artificial intelligence and machine learning, currently pursuing a Master of Science in Artificial Intelligence. My academic journey has equipped me with expertise in computer vision, deep learning, and advanced AI techniques, enabling me to tackle complex challenges in the field.

In my professional experience at DXC Vietnam, I have successfully integrated large language models into insurance systems, enhancing workflow automation and customer service operations. My role involved designing prompt strategies for chatbots, conducting data annotation for NLP tasks, and collaborating with cross-functional teams to deliver innovative AI solutions. I take pride in overseeing the entire AI project lifecycle, ensuring that our solutions not only meet technical requirements but also provide actionable insights for business decision-making.

With a proven track record in software engineering, I have led the design and implementation of robust systems in both insurance and banking domains. My technical skills span a wide range of technologies, including Python, Java, and various AI frameworks, which I leverage to create scalable and efficient solutions. I am passionate about continuous learning and am always seeking opportunities to apply my skills in impactful ways.

Experience

Work history, roles, and key accomplishments

Current

AI Product Engineer

Current

DXC Vietnam

Feb 2022 - Present (3 years 3 months)

Directed the integration of LLMs into the insurance system to automate workflows, optimize data processing, and enhance customer service operations. Designed and evaluated prompt strategies for a chatbot built on Large Language Models (LLMs), running iterative testing cycles to assess output quality, accuracy, and alignment with user intent. Improved response precision and user satisfaction throug

Python TensorFlow PyTorch scikit learn Git Agile

Senior Software Engineer

DXC Vietnam

Led the design, implementation, and continuous enhancement of the insurance system, ensuring robust performance, scalability, and system reliability. Designed and developed new system features using Web Services and RESTful APIs, enabling seamless communication and integration between system components. Converted legacy COBOL components to Java within the insurance system, improving system maintai

Spring Boot SQL Server MongoDB RESTful APIs JavaScript Git Agile

Software Engineer

DXC Vietnam

Enhanced the banking system by upgrading libraries, developing new modules, and implementing functional improvements. Reduced system vulnerabilities by implementing measures to prevent XSS attacks. Improved workload management and system performance through AWS EC2 integration and optimization. Enhanced database processing efficiency by optimizing SQL queries for Db2 and PostgreSQL.

Java 8 jQuery PostgreSQL AWS EC2

Java Developer & Team Leader

Cathay Life Insurance

Jul 2018 - Feb 2022 (3 years 7 months)

Built and maintained insurance, staff, agent, salary, e-approval, and internal audit systems while collaborating with the Taiwanese IT team. Enhanced the customer module from HTML4 to HTML5, and improved the HR and Salary systems. Established an automated system using Control-M Workload Automation to automate various tasks and workflows within the system.

HTML ClearCase Control M Workload Automation Batch