
Tsitsi Mutikane
@tsitsimutikane
Senior Business Analyst at Right to Care, translating clinical and operational needs into requirements and data-backed improvements.
What I'm looking for
At Right to Care, I translate clinical, pharmacy, programme and operational needs into clear requirements and delivery pathways. I use SQL, Power BI and Advanced Excel to validate data and support operational and management decisions.
Previously at Altron Karabina, I supported enterprise system and data initiatives, producing requirements and process documentation and contributing to data migration, system integration and UAT. My work has included improving workflows, developing Power BI reporting and supporting data governance and quality.
Experience
Work history, roles, and key accomplishments
ICT Business Analyst
Right to Care
Jan 2024 - Present (2 years 9 months)
Lead requirements discovery and structured elicitation with clinical, pharmacy, programme and operational stakeholders, translating business needs into clear requirements and delivery pathways. Facilitate stakeholder workshops, planning sessions, sprint ceremonies and backlog refinement to align multidisciplinary teams.
Business Systems / Data Analyst - Data Projects
Altron Karabina
Jun 2018 - Dec 2023 (5 years 6 months)
Consulted across business and technical workstreams to gather, analyse and document business, functional and data requirements for enterprise system and data initiatives. Produced BRDs, FRDs, user stories, process models, data mappings and supporting documentation.
Business Analysis & Data Transformation
Right to Care
Jun 2018 - Mar 2023 (4 years 9 months)
Partnered with programme managers, operational teams and technical specialists to define data and system requirements and convert business objectives into implementable solutions. Delivered data migration, reporting and business intelligence initiatives from requirements through testing, deployment and post-implementation review.
Junior Business Analysis Support
PMS Engineering Services
May 2016 - May 2018 (2 years)
Gathered functional and technical requirements, documented processes and supported solution delivery across data, reporting and operational improvement initiatives. Supported ETL, data migration, SQL analysis, Power BI reporting, UAT and SDLC activities while coordinating closely with business and technical stakeholders.
Education
Degrees, certifications, and relevant coursework
University of South Africa
Bachelor of Science, Informatics
Completed a Bachelor of Science in Informatics in 2021.
University of South Africa
Bachelor of Technology Honours, Hospitality and Tourism Management
Completed a Bachelor of Technology Honours Degree in Hospitality and Tourism Management in 2006.
DataCamp
Introduction to SQL, SQL
Completed an Introduction to SQL course.
CESAR Training Institution
Comprehensive Data Analysis Using STATA, Data Analysis
Completed a comprehensive data analysis course using STATA.
ICDL
ICDL Profile Certificate, Digital Literacy
Earned the ICDL Profile Certificate covering Excel, spreadsheets, and presentation skills.
Availability
Location
Authorized to work in
Salary expectations
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