Tsion Teshome

I am a motivated, customer-focused Digital Banking Officer with five years of hands-on experience delivering digital financial services and increasing channel usage.

I specialize in onboarding customers to mobile banking, ATM and card services, providing troubleshooting and clear guidance to ensure smooth user experiences.

I consistently deliver high-quality service by responding to inquiries promptly, resolving issues, and promoting digital banking products to boost awareness and satisfaction.

I maintain compliance with banking policies and data confidentiality standards while collaborating effectively with teams to drive problem-solving and professional service delivery.