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Tshegofatso Leferela

@tshegofatsoleferela

Aspiring IT Proffesional focused on technical support, cybersecurity foundations, and troubleshooting for reliable customer service.

South Africa
Message

What I'm looking for

I’m looking to start my career in an IT environment where I can apply technical support and troubleshooting, grow in cybersecurity and systems administration, and keep learning through real-world challenges in a fast-paced team.

I’m an aspiring IT Proffesional with foundational knowledge in technical support, cybersecurity, and systems administration. I’m actively developing skills in coding, cloud computing, and IT infrastructure, and I’m known for strong problem-solving abilities, adaptability, and continuous learning in fast-paced environments.

I’ve supported operations through volunteer church administration work, where I helped with COVID-19 safety protocols like scanning temperatures and recording attendance data, while accurately maintaining secure records. I also built confidence in customer-facing reliability through shop assistant experience, handling cash transactions, stock control, and staying calm during busy periods.

More recently, I’ve worked as a contract reliever cleaner at Exxaro, strengthening my reliability and attention to detail while following strict health and safety regulations in an industrial environment. I’m now focused on starting my IT career in an environment where I can apply my troubleshooting and data-handling mindset and keep growing.

Experience

Work history, roles, and key accomplishments

OS
Current

Cleaner

Orizoe Cleaning Services

Apr 2026 - Present (2 months)

Maintained cleanliness and hygiene across facilities in line with workplace standards, safely handling cleaning equipment and chemicals while following health and safety regulations. Managed daily cleaning schedules, worked independently and in a team, and reported maintenance or safety issues promptly.

CA

Administrative Clerk

Church Administration

Jun 2022 - Jun 2023 (1 year)

Supported church administration during/after COVID-19 by assisting with safety protocols and accurately recording attendance data. Maintained secure records, filed documents, and performed basic administrative duties with confidentiality and attention to detail.

Education

Degrees, certifications, and relevant coursework

Coursera logoCO

Coursera

Google IT Support Certificate, IT Support

Completed or is working toward the Google IT Support Certificate through Coursera, with completion listed as 2026.

NE

Netcampus

Cybersecurity Workshop Certificate, Cybersecurity

Completed a Cybersecurity Workshop Certificate through Netcampus, with completion listed as 2025.

Tshwane North TVET College logoTC

Tshwane North TVET College

N2 Electrical Engineering Certificate, Electrical Engineering

Earned an N2 Electrical Engineering Certificate at Tshwane North TVET College in 2023.

HS

Hlomphanang Secondary School

National Senior Certificate (NSC), Secondary Education

Completed the National Senior Certificate (NSC) at Hlomphanang Secondary School in 2021.

Tech stack

Software and tools used professionally

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