Tsedenya Asmare

I am a friendly, reliable, and self-motivated individual with a strong command of English and native fluency in Amharic. My unique mix of customer service excellence and technical understanding stems from my background in Electrical Engineering. I possess all the qualities employers seek in a customer service representative—great communication, empathy, problem-solving, multitasking, and adaptability.

Currently, I work as a Freelance Translator and Support Helper at Addis Ababa Science & Technology University, where I translate academic and technical content and assist international students with interpreting needs. Additionally, I provide online support for startups and small businesses, handling inquiries and technical issues in both English and Amharic. I thrive in remote environments and am passionate about making every customer interaction a positive experience.