Open to opportunities

Trust Ehiguese

@trustehiguese

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Google Certified Project Manager and Technical Support specialist driving platform success.

Nigeria

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What I'm looking for

I seek roles where I can lead end-to-end product delivery and platform support, collaborate with cross-functional teams, and grow in project leadership while improving user experience and operational reliability.

I am a Google Certified Project Manager and Technical Support specialist with hands-on experience coordinating web and mobile application development, platform administration, and user support across gaming, biometric, and digital product systems.

At Hecaton Systems I managed development lifecycles, tracked timelines and milestones, provided application troubleshooting, conducted system testing and QA, and produced clear technical documentation and bug reports to accelerate fixes and improve usability.

I also coordinated gaming community events and esports activities, planned regional events, and maintained feature and product feedback processes to boost engagement. I bring structured project coordination, strong stakeholder communication, and practical technical troubleshooting to every role.

Experience

Work history, roles, and key accomplishments

Current

Project Manager & IT Support

Current

Hecaton Systems

Aug 2024 - Present (1 year 7 months)

Managed development lifecycles for web and mobile applications, coordinating developers and stakeholders to meet milestones and improving system usability through issue resolution. Documented technical processes, executed QA/testing, and reported bugs to accelerate fixes across multiple enterprise platforms.

Project Management Technical Support QA Testing Technical Documentation Platform Administration Bug Reporting

Current

Gaming Community Coordinator

Current

ESEA Community

Mar 2024 - Present (2 years)

Organized community gaming activities and regional esports events to increase engagement, managed tournament planning and participant coordination, and documented feature feedback to inform platform improvements. Provided web and mobile application support and bug reporting for community platforms.

Community Management Event Coordination User Support Documentation Tournament Planning

Education

Degrees, certifications, and relevant coursework

University of Benin

Bachelor of Computer Science, Computer Science

2020 - 2024

Completed a Bachelor of Computer Science with coursework and project work in technical and project documentation, system testing, and application support.