MLMd Mehedi Hassan Likhon
@mdmehedihassanlikhon
Creative regional manager with expertise in digital marketing strategies.
AustraliaWhat I'm looking for
I am a creative and results-driven professional with a strong background in campaign strategy, brand management, and digital marketing. My experience as a Regional Manager at Firas Limited has allowed me to develop and implement strategies that boost business growth while ensuring a smooth supply chain and customer welfare.
Throughout my career, I have successfully expanded store operations and accelerated sales through innovative marketing techniques. My educational background in Computer Science and Information Systems, combined with my hands-on experience in customer service roles, has equipped me with the skills necessary to manage customer relationships effectively and enhance overall customer satisfaction.
Experience
Work history, roles, and key accomplishments
Regional Manager
Firas Limited
Mar 2023 - Mar 2024 (11 months)
Managed the supply chain operations and ensured customer welfare while expanding store presence and developing strategies to boost sales.
Customer Service & Online Supervisor
Woolworths Group
Mar 2023 - Mar 2024 (11 months)
Oversaw customer online orders and ensured product availability in the store portal while managing transaction processing systems and customer queries.
Customer Service Representative
Coles Supermarket
Mar 2023 - Mar 2024 (11 months)
Worked with the customer service team to provide accurate product information and manage customer interactions effectively.
Education
Degrees, certifications, and relevant coursework
BUBrac University
Customer Service & Online Supervisor, Customer Service
2023 - 2025
Customer Service & Online Supervisor program focusing on enhancing customer service skills and online order management.
CMCanterbury Institute of Management
Master’s in Information Systems, Information Systems
Master’s in Information Systems focusing on the integration of technology and business processes.
Unknown University
Bachelor of Computer Science, Computer Science
Bachelor of Computer Science focusing on engineering principles and customer online order management.
Tech stack
Software and tools used professionally
Availability
Location
AustraliaAuthorized to work in
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