At Walt Disney World Company, I perform assigned show routines, blocking, and choreography across multiple venues. I adapt to changing audience flow, weather, and venue demands while maintaining character integrity and guest engagement standards.
As a Technical Support Advisor at Transcom USA, I resolved technical issues through phone, chat, and email. I diagnosed product, software, and connectivity problems using troubleshooting workflows.
At J. Crew, I responded to customer inquiries through chat and helped with order updates, product information, and policy guidance. I also resolved return, exchange, and refund requests and documented account details.
As a Performing Arts Teacher at Young Audiences Of Louisiana, I delivered arts instruction and designed interactive lessons in music, theater, movement, and storytelling. I adapted workshops for different age groups and classroom settings.
