Trisha Ramiscal
@trisharamiscal
Healthcare professional specializing in remote patient monitoring and support.
What I'm looking for
I am a dedicated healthcare and customer service professional with over four years’ experience in remote patient monitoring, clinical administration, and technical support. I consistently manage patient data, maintain accurate medical and insurance records, and provide compassionate assistance to individuals managing chronic conditions such as diabetes.
My background includes hands-on use of EMR/EHR systems like WebPT, Epic, and StrideMD, insurance verification assistance, and direct patient communication through calls and messages to guide care and follow-up. I have supported both clinical and technical workflows while ensuring HIPAA awareness and confidentiality.
I bring strong problem-solving skills, professional phone etiquette, and proficiency with Microsoft Office and Google Workspace. I am recognized for efficient, empathetic support and the ability to coordinate documentation and communications to improve patient outcomes and operational accuracy.
Experience
Work history, roles, and key accomplishments
Healthcare Executive
Omega Healthcare
Jul 2022 - Jul 2022 (0 months)
Maintained accurate EHR records, assisted insurance verification by gathering/updating patient insurance information, and managed email and patient communications to coordinate follow-ups.
Remote Patient Monitoring Specialist
Omega Healthcare
Jan 2022 - Mar 2022 (2 months)
Monitored patients' blood glucose remotely, contacted patients when readings were abnormal, and provided guidance to support diabetes management and adherence.
Customer Service Representative
Continuum
Sep 2019 - Mar 2020 (6 months)
Handled inbound member calls to explain prescription benefits, coverage and costs, and assisted with enrollment and medication processing inquiries to resolve issues promptly.
Technical Support Representative
Concentrix
Nov 2018 - Sep 2019 (10 months)
Provided inbound technical and customer support for DISH TV, assisted with billing and account inquiries, and upsold packages and equipment upgrades to increase revenue.
Education
Degrees, certifications, and relevant coursework
Polytechnic University of the Philippines
Bachelor of Science, Sociology
2014 - 2018
Completed a Bachelor of Science in Sociology from 2014 to 2018 with coursework focused on social research and community studies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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