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Trerese Hassan

@treresehassan

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I support healthcare operations through accurate reporting, workforce data management, and administrative coordination.

United States

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What I'm looking for

I'm looking to apply my administrative and data analytics training in a role focused on accurate reporting, data management, operational support, and data-driven decision-making.

At Mercy Medical Center, I support an inpatient pharmacy department by producing payroll, attendance, staffing, and timekeeping reports through UKG Workforce Management. I maintain operational data for leadership reporting and workforce planning while safeguarding confidential personnel records.

I've supported healthcare, academic, and corporate teams through reporting, scheduling, payroll preparation, records management, insurance verification, and executive coordination. My work includes gathering and summarizing Qualtrics survey data for the University of Maryland Baltimore ROAR Program and maintaining operational databases and inventory records at STX LLC.

I've completed UMGC's Data Analytics certificate, building practical skills in SQL, Python, Tableau, business intelligence, ETL processes, data validation, dashboards, and visualization. I bring organized, detail-focused support to teams that rely on accurate data and clear reporting.

Experience

Work history, roles, and key accomplishments

Current

Administrative Assistant

Current

Mercy Medical Center

Aug 2023 - Present (3 years 2 months)

Supports daily administrative operations for an inpatient pharmacy department, including payroll, attendance, and timekeeping reporting using UKG Workforce Management. Coordinates meetings, training sessions, and maintains confidential personnel records.

UKG Workforce Management Payroll Reporting Timekeeping Scheduling Webex Records Management Data Tracking Meeting Coordination

Administrative Assistant

The Michelle Martin Group

May 2023 - Jun 2023 (1 month)

Managed executive calendars and coordinated appointments for program leadership. Developed and distributed employee surveys using Qualtrics, and collected and summarized survey data to support reporting.

Calendar Management Qualtrics Survey Design Data Collection Reporting Meeting Coordination Communication Skills

Administrative Assistant

Caring Touch Medical

Apr 2018 - Nov 2019 (1 year 7 months)

Maintained accurate patient records and insurance documentation within electronic filing systems. Verified insurance eligibility and performed data entry, scheduling, and administrative support.

patient records Insurance Verification Data Entry Scheduling Electronic Filing Healthcare Documentation

Warehouse Administrative Assistant

STX LLC

Sep 2017 - Mar 2018 (6 months)

Processed inventory and customer orders using AS400 software. Maintained operational databases and inventory tracking records, and assisted with payroll preparation and reconciliation.

AS 400 Inventory Management Database Maintenance Payroll preparation Reporting

Front Desk Receptionist

Dental Dreams LLC

Oct 2015 - Jan 2017 (1 year 3 months)

Managed patient scheduling, communications, payment processing, and insurance verification. Maintained accurate electronic patient records and supported front-office operations.

Patient Scheduling Communication Skills Payment Processing Insurance Verification Electronic Records

Administrative Clerk

Pratt Street Tag & Title

Apr 2014 - Aug 2015 (1 year 4 months)

Processed Maryland vehicle title transactions and supporting documentation. Reviewed records for accuracy and maintained organized filing systems.

Document Processing Record Review Filing System Data Entry

Education

Degrees, certifications, and relevant coursework

University of Maryland Global Campus

Undergraduate Certificate, Data Analytics

Activities and societies: Business Intelligence, Data Analytics, SQL Databases, Python Programming, Tableau, Data Visualization, Data Management & Reporting, ETL Processes

Completed an Undergraduate Certificate in Data Analytics in May 2026, with coursework and hands-on projects in SQL, Python, Tableau, Business Intelligence, ETL processes, and data visualization.