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Trenisse Kiara

@trenissekiara

Administrative professional with strong data entry, call handling, and Excel-based record management for client-focused service.

United States

Message

What I'm looking for

I want employment in a company with a positive atmosphere where I can learn, work independently or as part of a team, and provide high-quality service through strong communication, accurate data handling, and reliable administrative support.

I’m a Local Administrative Assistant with experience supporting clients by obtaining information, preparing details and recommendations, and keeping workflows organized while managing “large call volumes while handling caseloads.” I’m also known for accuracy and speed, including “Keyboarding skills 65-70 WPM,” “Clear Verbal and written communication skills,” and processing work such as “Processing and scanning returned mail to accounts.”

Before my current role, I strengthened my operations and reporting skills through reception/admin work, including preparing and maintaining financial records “in Excel,” handling payroll and taxes, and resolving customer inquiries and disputes. I’ve also built strong data quality habits as a Data Entry Clerk by updating databases, verifying availability and information “to detect errors within the system,” and correcting issues when found, all while maintaining a positive, high-volume service mindset.

Experience

Work history, roles, and key accomplishments

Local Administrative Assistant

Miller CO Department of Human Services

Dec 2023 - Feb 2026 (2 years 2 months)

Obtained client information and prepared information and recommendations. Managed high call volumes, processed and scanned returned mail, and communicated effectively with clients and employees.

Client intake Data Preparation Document Scanning Call Handling Written And Verbal Communication Administrative Support

Administer/ Receptionist

Residence Inn Marriott

Jun 2018 - Nov 2020 (2 years 5 months)

Prepared and maintained financial records, including payroll, taxes, and other payments in Excel. Supported hotel operations through guest check-in/check-out, dispute resolution, inbound and outbound calls, and sales assistance including leads, promotions, and staff training.

Excel Payroll Taxes Payment Processing Dispute Resolution Guest check in out Call Handling Sales Lead Generation Sales Promotions Staff Training

Cashier/ Inventory Management

Shoe Carnival

Nov 2017 - May 2018 (6 months)

Managed cashier operations including balancing multiple cash drawers and handling daily opening/closing and deposits. Oversaw inventory and shipments, provided customer service, and generated weekly shortage and financial reports using spreadsheets and databases.

Cash Handling Inventory Management Loss Prevention Inventory Receiving And Counting Spreadsheets Database Management Financial Reporting Shortage Reports

Data Entry Clerk

Holiday Bowl

Apr 2017 - Apr 2018 (1 year)

Updated databases with new customer, party, and reservation information while verifying availability and accuracy before entry. Maintained logs and inventory for parties, compared data to source documents to detect errors, and prepared reports for incoming shipments.

Data Entry Data Verification Report Preparation Outlook Communication

Party Hostess

Chuck E Cheese

Mar 2016 - Apr 2017 (1 year 1 month)

Addressed guest inquiries and issues, solved problems, and ensured smooth party operations in a high-volume environment. Organized reservations and walk-in parties, scheduled seating arrangements and setups, and maintained clean dining room serving stations.

Customer Service Problem Solving Scheduling Event Coordination Walk In Customer Management High Volume