Travis Vick

Write and review repair estimates in Xactimate and Symbility from Matterport and PM scopes, manage estimate communications with customers, adjusters and TPAs, and track jobs and change orders to completion.

Reviewed estimates for technical accuracy against industry standards and carrier program instructions, guided contractors and adjusters to resolution, and trained/mentored team members on best practices.

Managed mitigation fieldwork and documentation for water jobs, trained and supervised crews, ensured compliance with safety and company procedures, and prepared job estimates and final invoicing.

Performed HVAC, electrical, plumbing, flooring and general property repairs and maintenance to prepare units for move-in and support property operations.

Oversaw production staff, scheduling, WIP management and large-loss responses, developed estimates and ensured safety compliance while managing inventory, equipment and accounts receivable.

Managed crew operations, prepared accurate job estimates and documentation, ensured safety compliance and customer communication across restoration projects.

Picked and packed warehouse orders using handheld inventory devices and forklifts, assisted receiving and shipping operations.

Managed store operations including payroll, scheduling, merchandising, inventory, bank drops and store closing procedures.

Led restoration crews, developed estimates, trained staff on safety and procedures, and managed job documentation and large-loss responses.