Looking for a job

Travis Smock

@travissmock

I build agency partnerships, retention, and commercial insurance growth through consultative sales and operational leadership.

United States

Message

What I'm looking for

I'm looking for a remote U.S. opportunity where I can use my agency-owner perspective to strengthen producer relationships, improve retention and growth, and partner across teams to solve insurance distribution challenges.

I own and lead a State Farm agency, managing a multimillion-dollar book that serves approximately 1,400 households.

I drive growth and retention through consultative selling, account reviews, referrals, cross-selling, and disciplined follow-up. I use Salesforce-based eCRM and performance data to manage pipeline, coach teams, and improve execution.

I work closely with underwriting, claims, corporate teams, vendors, and service partners to resolve complex issues and maintain strong customer relationships. My work spans personal and commercial insurance, agency operations, staffing, budgeting, forecasting, and profitability.

Earlier, I built client and community relationships at Catholic Funeral & Cemetery Services and developed insurance sales experience as a State Farm Agent Intern and Sales Producer at Saginaw Bay Underwriters. I bring firsthand knowledge of what producers need to grow, retain clients, and navigate insurance distribution.

Experience

Work history, roles, and key accomplishments

Current

State Farm Agent / Agency Owner

Current

State Farm

Oct 2021 - Present (4 years 11 months)

Own and lead an independently operated insurance and financial-services business with responsibility for a multimillion-dollar book serving approximately 1,400 households. Drive growth and retention through consultative selling, proactive account reviews, referrals, cross-selling, and disciplined follow-up.

Consultative Selling Salesforce ECRM Pipeline Management KPI Analysis Team Leadership Training Coaching Commercial Insurance Personal Insurance Underwriting Claims Budgeting Forecasting Marketing

Family Service Advisor

Catholic Funeral & Cemetery Services

Aug 2016 - Apr 2019 (2 years 8 months)

Built trusted relationships with families, churches, and community partners while guiding complex, high-consideration decisions through consultative discovery, education, and disciplined follow-up. Generated new business through referrals, community outreach, and relationship development.

Consultative Selling Relationship Development Pipeline Management Training New Business Development

State Farm Agent Intern

State Farm

Jan 2015 - Aug 2016 (1 year 7 months)

Managed office sales activity, developed customer relationships, conducted outbound prospecting, supported territory growth, and trained sales team members in preparation for agency ownership.

Sales Customer Relationship Management Outbound Prospecting Training Territory Growth

Sales Producer

Saginaw Bay Underwriters

Jan 2013 - Jan 2015 (2 years)

Sold and serviced personal and commercial insurance products, developed new business, managed ongoing client relationships, and trained new employees.

Sales Commercial Insurance Personal Insurance Customer Relationship Management Training