Open to opportunities

Tracy Solis

@tracysolis

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Experienced certified pharmacy technician with 15+ years in pharmacy, customer service, and payroll support.

United States

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What I'm looking for

I am seeking a remote role where I can apply my pharmacy, insurance authorization, and administrative skills in a supportive culture that values reliability, growth, and patient-focused service.

I am a certified pharmacy technician with over 15 years of experience in retail and independent pharmacies, complemented by roles in customer service, banking, transportation, and payroll clerking. I bring strong attention to detail, empathy, and consistent patient-focused service while maintaining HIPAA and healthcare compliance.

In payroll roles I maintained accurate records, generated management reports, handled payroll distribution, reconciled accounts, and stayed current with tax regulations and electronic timekeeping systems. My technical skills include Microsoft Office, Excel, Outlook, Windows, live chat support, and remote communication tools like Zoom.

I am authorized to work in the U.S. and seeking a remote position that leverages my healthcare, insurance authorization, and administrative strengths while offering growth and the ability to contribute reliably from home.

Experience

Work history, roles, and key accomplishments

Certified Pharmacy Technician

Genoa Healthcare

Jul 2017 - Mar 2019 (1 year 8 months)

Provided pharmacy support including medication dispensing, patient interaction, insurance verification, and maintaining patient confidentiality under pharmacy protocols to ensure accurate and compliant medication delivery.

Insurance Verification Pharmacy Operations Customer Service PTCB

Payroll Clerk

SEC, LLC

Generated payroll reports and prepared paychecks/direct deposits while maintaining accurate records of hours, wages, taxes, and deductions. Managed electronic timekeeping and collaborated with finance to reconcile payroll accounts and ensure tax compliance.

Payroll Processing Payroll Reporting Tax Compliance Direct Deposit Excel Records Management

Payroll Clerk

Southern Air Conditioning & Heating

Maintained accurate payroll records, prepared paychecks/direct deposits, and generated payroll reports while ensuring compliance with federal and state tax regulations. Collaborated with finance to reconcile payroll accounts and managed deductions and benefits processing.

Payroll Processing Payroll Reporting Tax Compliance Direct Deposit Excel Data Entry

Certified Pharmacy Technician

Walmart Pharmacy

Handled medication dispensing and patient counseling, conducted insurance verifications and pre-authorizations, and upheld confidentiality and compliance standards within the pharmacy.

Insurance Verification Customer Service Pharmacy Operations Inventory Control

Certified Pharmacy Technician

Walgreens

Supported pharmacy operations through medication preparation, insurance processing, and customer service while maintaining HIPAA standards and pharmacy compliance to ensure accurate patient care.

Insurance Verification Customer Service HIPAA Pharmacy Operations Inventory Management

School Bus Driver

Desoto County Schools Transportation

Operated school buses full time, ensuring safe transport of students, maintaining routes and schedules, and following district safety and conduct policies to provide reliable transportation services.

Vehicle Operation Safety Compliance Student supervision Time Management Customer Service Communication

Bank Teller / Customer Service Rep

Southern Bancorp

Performed teller transactions and provided customer service including account support and cash handling, ensuring accuracy, regulatory compliance, and high levels of client satisfaction.

Cash Handling Customer Service Data Entry & Compliance Communication Problem Solving