Looking for a job

Tracy Cole

@tracycole

Federal background investigator at USIS INVESTIGATIONS who researched public and court records and documented findings in detailed reports.

United States

Message

At USIS INVESTIGATIONS, I conducted federal background investigations supporting government security-clearance eligibility determinations. I researched court, government, database, and public records to locate and verify information.

I developed address, residence, and employment histories through interviews and direct-source research. I also prepared FOIA and public-record requests, followed up with record custodians, and documented findings in detailed reports.

In later roles at LION GATE, CSG and ACCENTURE FEDERAL SERVICES, I reviewed vendor and procurement documentation, tracked records, and researched discrepancies. At ACCENTURE FEDERAL SERVICES, I used Power BI and Microsoft Office applications to review and organize data.

Experience

Work history, roles, and key accomplishments

Procurement Coordinator

Lion Gate, CSG

Jul 2025 - Nov 2025 (4 months)

Conducted online research and maintained accurate electronic records, spreadsheets, and supporting documentation. Reviewed documentation for completeness and accuracy and identified missing or inconsistent information.

Data Entry Records Management Spreadsheets Documentation Review Research

Vendor Management

Accenture Federal Services

Jun 2022 - Jan 2023 (7 months)

Researched and reviewed vendor information and supporting documentation within a federal-services environment. Verified records, invoices, timesheets, and other documentation for accuracy and completeness.

Power BI Microsoft Office Vendor Management Record Verification Data Analysis

Applications Support Specialist II

NextGen Healthcare

Jan 2020 - Nov 2020 (10 months)

Researched customer and account issues using electronic systems and available records. Reviewed information for accuracy, completeness, and appropriate escalation.

Customer Support Research Documentation Case Management Confidentiality

Project Administrator

Kwame Building Group

Jan 2018 - Mar 2019 (1 year 2 months)

Maintained project, payroll, purchasing, and compliance records. Reviewed documentation for accuracy and identified missing or inconsistent information.

Records Management Documentation Review Data Entry Project Support

Federal Background Investigator / Record Searcher / Military Record Reviewer

USIS Investigations

Oct 2002 - Aug 2014 (11 years 10 months)

Conducted federal background investigations and investigative research in support of government security-clearance eligibility determinations. Performed extensive internet, database, court, government, and public-record research to locate and verify information.