alex smallwood
@alexsmallwood
I deliver accurate OSINT, court-record, and healthcare documentation research for informed decisions.
United StatesWhat I'm looking for
I've delivered actionable OSINT and social media research for clients, analyzing criminal records, court records, public information, and proprietary sources with more than 98% data accuracy.
At CVS Pharmacy, I reviewed medical records, clinical documentation, and authorization forms while maintaining a 95% quality assurance score. I was recognized as the #1 performing agent for exceeding productivity and quality goals.
My background also includes complex eligibility and policy research at United Healthcare and training more than 50 new hires at Tesla. I'm continuing to build my analytical toolkit through SQL and Microsoft Excel training.
Experience
Work history, roles, and key accomplishments
Provided prior authorization support with meticulous attention to detail and compliance, conducting web-based research and reviewing medical records. Achieved recognition as the #1 performing agent for exceeding productivity and quality goals.
Education
Degrees, certifications, and relevant coursework
University of Texas Permian Basin
Bachelor of Science, Criminal Justice
Bachelor of Science in Criminal Justice from the University of Texas Permian Basin.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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