Towner Hale

I am an Enterprise Solutions Consultant with over four years of experience in accelerating SaaS revenue within the cloud-observability and data-integration markets. I have successfully delivered more than $1.5 million in Total Contract Value (TCV) and achieved a remarkable 140% quota attainment by leveraging my expertise in technical Proof of Value (POV) leadership, pipeline generation, and C-suite storytelling. My AWS Solutions Architect Associate certification and fluency in Python, SQL, Kubernetes, and modern DevOps tooling have equipped me to drive significant results in my roles.

In my current position at New Relic, I built a 2.5× pipeline in just six months, securing new logo goals and establishing a repeatable “land & expand” playbook for the Americas region. My previous roles have included driving customer retention and generating substantial net-new expansion by reactivating dormant accounts and translating complex observability use cases into measurable business outcomes for executive stakeholders. I am passionate about using my technical skills and strategic mindset to create impactful solutions that drive business growth.