Towner HaleTH
Open to opportunities

Towner Hale

@townerhale

Enterprise Solutions Consultant with 4+ years in SaaS revenue acceleration.

Zimbabwe
Message

What I'm looking for

I am looking for a role that fosters innovation and collaboration, where I can leverage my technical expertise to drive impactful solutions and contribute to a dynamic team.

I am an Enterprise Solutions Consultant with over four years of experience in accelerating SaaS revenue within the cloud-observability and data-integration markets. I have successfully delivered more than $1.5 million in Total Contract Value (TCV) and achieved a remarkable 140% quota attainment by leveraging my expertise in technical Proof of Value (POV) leadership, pipeline generation, and C-suite storytelling. My AWS Solutions Architect Associate certification and fluency in Python, SQL, Kubernetes, and modern DevOps tooling have equipped me to drive significant results in my roles.

In my current position at New Relic, I built a 2.5× pipeline in just six months, securing new logo goals and establishing a repeatable “land & expand” playbook for the Americas region. My previous roles have included driving customer retention and generating substantial net-new expansion by reactivating dormant accounts and translating complex observability use cases into measurable business outcomes for executive stakeholders. I am passionate about using my technical skills and strategic mindset to create impactful solutions that drive business growth.

Experience

Work history, roles, and key accomplishments

ZO

Solutions Engineer (Commercial West)

ZoomInfo

Mar 2021 - Present (4 years 4 months)

Built two Node.js showcase apps adopted by a 30-member sales team, triggering a 15% bump in API adoption. Led technical talks on email protocols, OAuth, APIs, data transformations, and CRM workflows; executed Snowflake SQL usage look-ups to optimize contracts.

Education

Degrees, certifications, and relevant coursework

University of Hawai‘i at Mānoa logoUM

University of Hawai‘i at Mānoa

B.S. in Computer Science, Computer Science

Studied Computer Science at the University of Hawai‘i at Mānoa. Gained foundational knowledge in various technical concepts and programming languages.

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Towner Hale - Solutions Consultant (Enterprise New Logos) - New Relic | Himalayas