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Tovia Johnson

@toviajohnson

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Administrative Virtual Assistant supporting Tee's Hairluxe with orders, bookings, and organized daily operations.

Nigeria

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At Tee's Hairluxe, I manage customer orders, bookings, and appointment schedules to support smooth daily operations. I also organize customer records and coordinate order processing, packaging, and delivery.

At Edo Central Hospital, I supported medical laboratory administration by maintaining patient records and laboratory documentation, and assisting with data recording and verification. I followed established procedures while handling confidential patient information.

Experience

Work history, roles, and key accomplishments

Current

Administrative & Operations Assistant

Current

Tee's Hairluxe

Jan 2024 - Present (2 years 10 months)

Managed customer orders, bookings, and appointment schedules to ensure smooth daily operations. Coordinated order processing, packaging, and delivery arrangements, and monitored customer requests for timely follow-ups.

Order Management Booking Management Appointment Scheduling Customer Service Data Entry Record keeping Workflow Coordination Microsoft Office Google Workspace

Medical Laboratory Administrative Support Assistant

Edo Central Hospital

Jan 2023 - Jun 2023 (5 months)

Maintained and organized patient records, specimen details, and laboratory documentation, ensuring accurate information management. Assisted with data recording, verification, and updating of relevant laboratory information while handling confidential patient information with discretion.

Record keeping Data Entry Data Verification Confidentiality Standard Operating Procedures Documentation Microsoft Office