GuideByKenzie User

Performed precise data entry of patient information, test documentation, and confidential medical records in a fast-paced clinical setting. Tracked samples, updated processing logs, and coordinated with laboratory staff to maintain accurate workflows and meet strict deadlines.

Designed, launched, and managed a fully functional and responsive company website, ensuring ongoing content accuracy and site performance. Handled troubleshooting, updates, and optimization tasks that supported continuous business operations and a professional online presence.

Managed customer inquiries across multiple channels, qualified leads, and maintained sales pipelines to support revenue-generating activities. Prepared client quotes, coordinated bookings, and kept detailed client records that facilitated smooth hand-offs and follow-up.

Provided comprehensive remote administrative support to small business owners, including email management, calendar coordination, and day-to-day operational assistance. Maintained organized digital records, client databases, and spreadsheets to ensure accurate information and efficient retrieval.

Pursuing a Bachelor of Science in Medical Laboratory Science with expected graduation in 2026.