
Torebek Imangali
@torebekimangali
Technical Support Engineer at DD Tech, resolving employee software, network, and hardware issues remotely.
What I'm looking for
At DD Tech, I provide remote technical support to client company employees, diagnosing and resolving software, PC, and network issues. I process support requests, monitor equipment and services, and escalate complex cases while working with a senior system administrator.
At Kiper.KZ, I handled client support requests and implemented and configured r-keeper and UMAG business automation software. I also installed retail equipment, trained client staff, and documented software bugs.
At the Wildberries pickup point (PVZ), I was responsible for IT infrastructure across 8 pickup points, including PCs, networks, equipment, and software. I also installed and configured local networks and security cameras.
I work with Linux every day, including Debian and Ubuntu, using the terminal, SSH, systemd, and nginx. At home, I run a lab on an ESXi host with Debian virtual machines, where I install systems from scratch, configure services, and practice network setups, including ZeroTier. I also repair and maintain PCs and network equipment, and my goal is to grow into a system engineer.
Experience
Work history, roles, and key accomplishments
IT Support Specialist
DD Tech
Nov 2025 - Present (1 year)
Provided remote technical support for client company employees, including diagnosing and resolving issues, closing tickets, and escalating complex cases. Monitored equipment and services, and configured networks and printers.
Business Automation Specialist
Kiper.KZ
Nov 2024 - Nov 2025 (1 year)
Handled client requests via Bitrix24 and Telegram, implemented and configured business automation software (r-keeper, UMAG), and provided technical support and training to client staff.
IT Specialist
Wildberries pickup point (PVZ)
Sep 2023 - Nov 2024 (1 year 2 months)
Managed IT infrastructure for 8 pickup points, including PCs, networks, and equipment. Installed and configured local networks and security cameras, and provided technical support.
Education
Degrees, certifications, and relevant coursework
Almaty Technological University
Bachelor, Automation and Control
2022 -
Pursuing a Bachelor's degree in Automation and Control at Almaty Technological University, starting in 2022.
Availability
Location
Authorized to work in
Salary expectations
Job categories
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