
Tony Vallilonga
@tonyvallilonga
Technical Support Engineer at DD Tech supporting client employees and resolving software, PC, and network issues.
What I'm looking for
At DD Tech, I provide remote technical support to client company employees, handling requests, diagnosing issues, and closing tickets. I also monitor equipment and services, configure networks and printers, and escalate complex cases to a senior system administrator.
At Kiper.KZ, I handled client requests through Bitrix24 and Telegram and supported business automation software, including r-keeper and UMAG. I also configured retail equipment, helped resolve software errors, and trained client staff.
At Wildberries pickup point (PVZ), I was responsible for the IT infrastructure across 8 pickup points. I configured local networks and security cameras, and handled employee requests to help keep the points running reliably.
I work with Linux, including Debian and Ubuntu, and use terminal tools such as SSH, systemd, and nginx. At home, I run a lab on an ESXi host with Debian virtual machines to install systems, configure services, and practice network setups, including ZeroTier; I also repair and maintain PCs and network equipment.
Experience
Work history, roles, and key accomplishments
IT Support Specialist
DD Tech
Nov 2025 - Present (1 year)
Provided remote technical support for client company employees, including diagnosing and resolving issues, closing tickets, and escalating complex cases. Monitored equipment and services, and configured networks and printers.
Business Automation Specialist
Kiper.KZ
Nov 2024 - Nov 2025 (1 year)
Handled client requests via Bitrix24 and Telegram, implemented and configured business automation software (r-keeper, UMAG), and provided technical support and training to client staff.
IT Specialist
Wildberries pickup point (PVZ)
Sep 2023 - Nov 2024 (1 year 2 months)
Managed IT infrastructure for 8 pickup points, including PCs, networks, and equipment. Installed and configured local networks and security cameras, and provided technical support.
Education
Degrees, certifications, and relevant coursework
Almaty Technological University
Bachelor, Automation and Control
2022 -
Pursuing a Bachelor's degree in Automation and Control at Almaty Technological University.
Availability
Location
Authorized to work in
Salary expectations
Job categories
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