Toralp Takunyacı

Synchronize air-side and land-side operations to maximize terminal throughput and uphold rigorous flight-line safety standards. Lead a multidisciplinary workforce to implement ICAO-compliant safety protocols and drive continuous operational performance improvements.

Produced and validated flight plans using PPS, applying regulatory, performance, and weight/fuel checks. Optimized flight paths by analyzing weather, NOTAMs, and airspace data, balancing safety, cost, and punctuality.

Built and managed client relationships, pricing discussions, and contract negotiations across two markets. Adapted to different regulatory and market conditions when relocating from Spain to Colombia.

Resolved high volumes of customer inquiries under strict service-level targets, applying clear written and verbal communication within defined company procedures.

Administered mandated initial and recurrent training programs, maintaining strict compliance with WestJet curricula and aviation regulations. Conducted classroom and on-the-job training, performing staff assessments to identify skill gaps and reinforce safety-first operational habits.

Handled ground operations for large-scale aircraft. Coordinated with ground service teams under strict time and safety parameters to keep turnarounds on schedule.

Supervised ground crew activities and ensured turnaround efficiency. Planned and sequenced ground tasks across a 24/7 schedule to meet tight turnaround windows.

Performed marshaling, baggage and cargo handling, and aircraft servicing with strict safety compliance. Followed documented procedures and regulatory checklists within a defined set of rules.

Delivered professional communication in a high-volume role, following established institutional procedures.

Completed the Aircraft Dispatcher Course.

Earned the FAA Aircraft Dispatcher Certificate.

Pursued an Advanced Diploma in Aviation Management.

Earned a Bachelor's Degree in Sports Management.