Tony Rodriguez
@tonyrodriguez
Experienced web developer and owner with a focus on accessibility.
What I'm looking for
As the owner of MadCityAds LLC, I have dedicated over 27 years to providing exceptional web design and development services. My expertise spans B2C and B2B sectors, where I have successfully led projects that not only enhance online visibility but also ensure compliance with accessibility standards. A highlight of my career was leading a year-long initiative in 2016 to bring the Madison Metropolitan School District's website into compliance with WCAG 2.0 standards, showcasing my commitment to inclusivity in digital spaces.
Throughout my career, I have held various roles that have honed my technical skills and leadership abilities. From managing a web team at the Madison Metropolitan School District to delivering technical support at Zendesk, I have consistently prioritized customer satisfaction and effective communication. My technical proficiency includes PHP, MySQL, and various content management systems, enabling me to provide tailored solutions that meet diverse client needs.
Experience
Work history, roles, and key accomplishments
Technical Support Engineer
Zendesk
Nov 2021 - Present (3 years 7 months)
Delivered expert technical support to Zendesk customers utilizing Zendesk Ticketing system, Postman, DataDog, Slack, and Zoom. Maintained compliance with Service Level Agreements and internal Zendesk security policies to provide timely and secure assistance.
Web Team Leader
Madison Metropolitan School District
Jul 2012 - Present (12 years 11 months)
Managed the Madison Metropolitan School District (MMSD) web team and projects, offering training and assistance to district website editors. Oversaw a significant multi-site Drupal CMS setup comprising more than 100 websites.
Web Developer
TMA+Peritus
Jul 2011 - Present (13 years 11 months)
Developed PHP & MySQL websites, including Wordpress & Drupal projects, for clients of TMA+Peritus. Delivered technical support and training to customers to facilitate seamless solution deployment.
Application Specialist
Suttle-Straus
Nov 2010 - Present (14 years 7 months)
Supported internal and external software applications at Suttle-Straus to ensure smooth operations. Maintained Internet and Intranet site content for improved user experience and accessibility.
IS Technical Services Specialist - Webmaster
Wisconsin Department of Revenue
Nov 2008 - Present (16 years 7 months)
Improved user experience by launching tax season initiatives on the DOR website. Facilitated a smooth Intranet launch by coordinating with Liferay CMS and conducting staff training and mentoring.
Web Designer/Developer
American TV & Appliance
Apr 2002 - Present (23 years 2 months)
Implemented initiatives to improve website functionality and support business growth. Optimized site performance and drove customer engagement by utilizing web design and development skills.
Internet Services Manager
PowerNet Consulting Group
Sep 1999 - Present (25 years 9 months)
Redesigned and maintained the company website for PowerNet Consulting Group in Madison, WI. Managed client web projects from quotation to completion to ensure high-quality deliverables.
Project Team Coordinator
Video Images
Mar 1999 - Present (26 years 3 months)
Managed team of 4 installers and 2 systems engineers in Brookfield, WI at Video Images for AV projects from start to finish. Utilized project management software and MS Excel for site surveys, meetings, scheduling, parts-tracking, and communication with customers.
Technical Recruiter
TekSystems
Jul 1998 - Present (26 years 11 months)
Utilized job boards such as Monster.com to source potential candidates. Conducted screening, interviews, and selection processes for technical positions across multiple Madison-Area clients.
Webmaster/Tech Support
Internet Dynamics Corporation
Dec 1997 - Present (27 years 6 months)
Redesigned and managed the company website for Internet Dynamics Corporation in Whitewater, Wisconsin. Offered technical assistance to dial-up customers regarding Internet and email services.
Education
Degrees, certifications, and relevant coursework
Madison Area Technical College
Certificate, Internet Developer
Grade: 3.5
Completed a 12-credit hour certificate program focusing on Internet Development. The curriculum included two semesters of Java coding, combining both theoretical lectures and practical coding practicums.
University of Wisconsin-Whitewater
Bachelor of Arts, Sociology
Earned an undergraduate degree in Sociology, engaging in various leadership roles within student organizations. Served as Vice President of Phi Sigma Kappa Fraternity, President of the Student Optimists Club, and PR Chair for Students Organized for Service.
Edgerton High School
High School Diploma, General Studies
Obtained a High School Diploma with a focus on General Studies. Participated actively in various extracurricular activities including Student Council Representative, Academic Decathlon, Computer Club, Art League, and Track & Field.
Availability
Location
Authorized to work in
Website
heynudge.meJob categories
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