At Cleveland Clinic, I lead business analysis for healthcare IT projects, aligning more than 10 cross-functional teams around clear requirements, delivery risks, and implementation readiness.
I've supported system changes, enhancements, data updates, configuration work, and UAT across regulated healthcare and insurance environments. My work turns complex objectives into business and functional requirements, acceptance criteria, intake requests, and practical delivery plans.
Previously at National Interstate Insurance, I analyzed commercial insurance products including Commercial Auto, General Liability, Umbrella, Excess, and Cyber, translating regulatory and market impacts into product recommendations and functional action plans.
Across AmTrust Financial, Selman & Company, and insurance and healthcare organizations, I've strengthened system conversions, data validation, testing, compliance, audit readiness, and process improvement through the full SDLC.
