At CHANEL, I transformed talent acquisition from a reactive service into a strategic partner by defining its imperatives and Target Operating Model for Hong Kong and Macau.
I launched Power BI dashboards for recruitment, vendors, and talent management, giving leaders a single source of truth and actionable insights. I also streamlined recruitment processes with tools such as a compensation proposal and contract creation toolkit.
At HSBC, I led talent acquisition operations in Hong Kong and Macau, managing a team delivering 3,000–5,000 onboarding experiences. I designed sourcing and onboarding initiatives, including a retail banking strategy that resulted in 1,398 hires in 2022 and more than 1,135 in 2023.
Across my recruitment work, I’ve partnered with senior leaders and hiring managers on workforce planning and critical hiring. I’m Hogan Assessments certified and hold a Human Resource Professional Diploma.
