Open to opportunities

Tomas Figueiredo

@tomasfigueiredo

Message

I manage customer-facing operations, events, and teams to deliver reliable service.

Portugal

Message

What I'm looking for

I'm looking for a role where I can work with people, meet targets, contribute to a collaborative team, and keep learning through new professional challenges.

I've managed operations at FUNLAND, using performance indicators, inventory control, safety standards, and team development to improve efficiency and support the park's growth.

I've also planned graduation events with WHATEVER EVENTOS, coordinating vendors, budgets, logistics, client requirements, and on-site teams while resolving unexpected issues in real time.

My experience spans customer service at GALP and marine electrical work at Eletrozimbra. I bring communication, negotiation, conflict resolution, organization, Microsoft Office skills, and strong Portuguese and English, with French and Spanish language knowledge.

Experience

Work history, roles, and key accomplishments

Junior Marine Electrician

Eletrozimbra

May 2026 - Jun 2026 (1 month)

Installed electrical systems on vessels, ensuring safety and efficiency. Collaborated on assembly of electrical panels and supported the team in diagnosing electrical faults.

Electrical Systems Technical Reporting Collaboration

Gas Station Attendant

GALP

Jun 2025 - Sep 2025 (3 months)

Provided efficient customer service at the counter, ensuring satisfaction and loyalty. Managed daily station operations and responded promptly to issues to maintain service quality.

Customer Service Cash Handling Operations Management Problem Solving

Manager

Funland

Feb 2022 - Feb 2025 (3 years)

Implemented continuous improvement strategies that increased operational efficiency and reduced costs. Monitored safety and compliance standards and analyzed performance indicators to drive strategic decisions.

Operations Management Continuous Improvement Conflict Resolution Safety Compliance Performance Analysis Resource Management team training

Monitor

Funland

Jul 2021 - Jan 2022 (6 months)

Monitored equipment and attractions, conducting regular inspections to maintain operational quality. Led and supervised groups during recreational activities to ensure safety and foster a fun environment.

Supervision Group Food Preparation

Event Planner

Whatever Eventos

Jun 2025 - Present (1 year 2 months)

Planned and organized graduation balls, managing vendors and guiding clients from initial contact through to the event. Prepared budgets, controlled costs, and coordinated event logistics and teams.

Event Planning Vendor Management Budgeting Negotiation Logistics Team Management Customer Service Conflict Resolution