Todor Panev

Remodelled the on-premise upgrade process of the flagship product of Hyperscience and significantly reduced the time-to-value of enterprise customers. Planned and executed multiple user research studies alongside product managers that defined the company-wide strategy for 3rd party integrations and new API functionality.

Conceptualised and built a studio space dedicated to podcasts during a six-month sabbatical leave

Redesigned the cross-platform onboarding user journey of Skrill and increased conversion rate by up to 30. Reduced customer support calls by 8% by redesigning the transaction details information architecture of the Skrill digital-wallet.

Managed a team of 5 designers as an interim design manager for over 10 months. Guided the evolution of our UI library into a design system – improving documentation of interaction patterns, improving component usability to AA and optimising hand-off procedures.

Improved the design system and UI components usability of the RBS AgileMarkets trading platform alongside their in-house team of 16 designers. Remodelled the design system of Ticketmaster.com into the atomic design methodology and vastly improved its maintainability. Aligned with the ResMed product team and fully automated and digitised the form submission process of their biggest clients.

Redesigned and implemented UI components for the Ignite UI components package – an array of 60+ UI components wielding advanced features ready for the enterprise.