At United Healthcare, I manage and coordinate employer health plan benefits. I capture benefit intent, answer benefit-related questions, and serve as a primary contact for plan changes and customer funding updates.
I also capture customer plan design requirements, provide solutions for non-standard benefit requests, and develop Benefit Templates and Summaries.
Previously, as an Eligibility Analyst at United Healthcare, I maintained enrollment eligibility data and analyzed, tested, and resolved eligibility issues. At ID.me, I reviewed identity documents against defined criteria and worked with Peer Review experts on potential fraudulent documentation.
