At Hospital Docente Universitario Dr. Ramón De Lara, I handled 90–100 calls daily as a medical receptionist, assisting patients professionally and efficiently.
I coordinated, scheduled, and confirmed medical appointments while following scheduling protocols. I also verified health insurance eligibility and coverage, and explained benefits to patients.
I registered patients and updated records in AdvancedMD, managed medical referrals, and communicated with patients through digital messaging and shared email. My work included using medical terminology to direct inquiries to the appropriate healthcare staff.
Earlier, as an Accounting and Admissions Intern at Hospital Docente Universitario Dr. Ramón De Lara, I supported SENASA account management, processed administrative transactions, validated affiliate data, and prepared monthly reports.
